How to Integrate AI Phone Screening with Greenhouse in 60 Minutes

As of February 2026, a staggering 70% of HR leaders report that integrating AI tools has significantly improved their recruitment processes, yet many still struggle with implementation speed. Integrating AI phone screening with your applicant tracking system (ATS) like Greenhouse doesn't have to be a lengthy process. In fact, you can complete the integration in just 60 minutes, enhancing your candidate experience and streamlining your hiring operations.

This guide will walk you through the necessary prerequisites, provide a step-by-step implementation process, and highlight common pitfalls to avoid, ensuring a smooth integration.

Prerequisites for Integration

Before diving into the integration process, ensure you have the following:

1. Greenhouse Account: You need an active Greenhouse account with admin access.
2. NTRVSTA Account: Sign up for an NTRVSTA account to access AI phone screening features.
3. API Keys: Generate your API keys from both platforms for seamless connectivity.
4. Time Estimate: Allocate approximately 60 minutes for the integration process.

Step-by-Step Integration Process

Step 1: Access Your Greenhouse API

• What to Do: Log into your Greenhouse account. Navigate to the “API Credentials” section.
• Expected Outcome: You should see your existing API credentials or the option to create new ones.

Step 2: Generate NTRVSTA API Key

• What to Do: In your NTRVSTA dashboard, go to the “Integrations” tab and select “API Keys.”
• Expected Outcome: Copy your NTRVSTA API key for use in Greenhouse.

Step 3: Configure Greenhouse Settings

• What to Do: Return to Greenhouse and enter the NTRVSTA API key in the designated field under the “Integrations” settings.
• Expected Outcome: Greenhouse should confirm that the integration is valid.

Step 4: Set Up AI Phone Screening Parameters

• What to Do: Define screening parameters in your NTRVSTA account, such as question types, screening criteria, and candidate notifications.
• Expected Outcome: You will have a customized screening setup that aligns with your hiring needs.

Step 5: Test the Integration

• What to Do: Conduct a test run by initiating a mock screening process through Greenhouse.
• Expected Outcome: You should receive results and feedback from the AI phone screening within minutes.

Troubleshooting Common Issues

1. API Key Invalid: Double-check that you’ve copied the API key correctly without extra spaces.
2. Integration Not Confirmed: Ensure you have admin privileges in Greenhouse and recheck your API settings.
3. Screening Not Triggering: Verify the parameters set in NTRVSTA match the job roles in Greenhouse.
4. No Feedback Received: Check your candidate notification settings in NTRVSTA.
5. Time Delays: If the process takes longer than expected, refresh your integration settings.

Most teams complete this integration in 1 hour, allowing you to start screening candidates more efficiently almost immediately.

Conclusion

Integrating AI phone screening with Greenhouse can transform your hiring process by reducing time spent on initial screening. Here are three actionable takeaways:

1. Prepare Your Accounts: Ensure both your Greenhouse and NTRVSTA accounts are set up with the necessary access credentials.
2. Follow the Steps: Adhere to the outlined steps carefully to avoid common pitfalls during integration.
3. Test Thoroughly: Always perform a test run to ensure that the integration works smoothly before going live.

Integrating AI phone screening not only enhances candidate experience but also improves your hiring efficiency, allowing you to focus on what truly matters—finding the right talent.