How to Configure AI Phone Screening in 30 Minutes Using Greenhouse

In 2026, the urgency to streamline hiring processes has never been more critical, particularly as organizations face a talent scarcity. A recent survey found that companies utilizing AI phone screening have reduced their candidate screening time by an average of 72%. This significant improvement can lead to a faster hiring process, allowing HR leaders to focus on strategic initiatives instead of administrative tasks. This guide will walk you through the steps to set up AI phone screening using Greenhouse, enabling your team to enhance efficiency and candidate experience in just 30 minutes.

Prerequisites for Setup

Before diving into the configuration, ensure that you have the following prerequisites:

• Greenhouse Account: An active Greenhouse account with admin access.
• NTRVSTA Account: A registered account with NTRVSTA for AI phone screening.
• Time Estimate: Allocate approximately 30 minutes for setup and testing.

Step-by-Step Configuration Guide

Step 1: Log into Greenhouse

Log into your Greenhouse account and navigate to the “Integrations” section. This is where you'll manage all your integrations, including NTRVSTA.

Expected Outcome: Access to the integration management dashboard.

Step 2: Locate the NTRVSTA Integration

In the Integrations section, search for the NTRVSTA integration. Click on “Configure” to begin the setup process.

Expected Outcome: You will see the setup options for the NTRVSTA integration.

Step 3: Authenticate Your NTRVSTA Account

Enter your NTRVSTA API key into the provided field. This key links your Greenhouse account to NTRVSTA’s AI phone screening capabilities.

Expected Outcome: A confirmation message indicating successful authentication.

Step 4: Configure Screening Parameters

Set your screening parameters, including preferred languages and specific questions you want the AI to ask candidates. With NTRVSTA, you can choose from 9+ languages, ensuring inclusivity in your hiring process.

Expected Outcome: A tailored screening process that aligns with your organizational needs.

Step 5: Test the Integration

Conduct a test by simulating a phone screening with a test candidate. Monitor the AI’s performance and ensure that it captures responses accurately.

Expected Outcome: Confirmation of a successful test, with a report of the AI's performance metrics.

Step 6: Go Live

Once testing is successful, turn on the integration for live candidates. Monitor the initial screenings closely to ensure everything operates smoothly.

Expected Outcome: Your AI phone screening is now live and ready to enhance your hiring process.

Troubleshooting Common Issues

Even with a straightforward setup, issues may arise. Here are five common problems and their solutions:

1. Authentication Errors: Double-check your API key for typos.
2. Screening Questions Not Saving: Ensure all required fields are filled out correctly before saving.
3. Language Options Not Appearing: Verify that your NTRVSTA account supports the selected languages.
4. Test Candidate Not Receiving Call: Check your phone number settings in Greenhouse.
5. AI Not Capturing Responses: Ensure the AI’s settings are correctly configured to record responses.

Timeline for Completion

Most teams complete the setup in about 30 minutes, including testing. By following the steps outlined, you can quickly integrate AI phone screening into your hiring process.

Conclusion: Key Takeaways for HR Leaders

1. Time Efficiency: Implementing AI phone screening can cut screening time dramatically, freeing up HR resources for strategic activities.
2. Enhanced Candidate Experience: With a 95% completion rate compared to traditional methods, candidates are more likely to engage with your hiring process.
3. Multilingual Capabilities: Leverage NTRVSTA’s support for multiple languages to reach a broader talent pool.

By configuring AI phone screening in Greenhouse, your organization can experience significant improvements in the recruitment process, driving better hiring decisions and faster onboarding.