How to Successfully Integrate AI Phone Screening with Workday in 30 Minutes

By February 2026, the landscape of recruiting technology has dramatically evolved, with AI phone screening emerging as a vital component of efficient hiring processes. Companies that adopt AI screening can reduce their candidate screening time from over 45 minutes to just 12 minutes. This article will guide you through the integration of AI phone screening with Workday, enabling your recruiting operations to become more efficient and candidate-friendly.

Prerequisites for Integration

Before diving into the integration process, ensure you meet the following prerequisites:

1. Workday Account: You must have admin access to your Workday account.
2. NTRVSTA Account: Sign up for an NTRVSTA account if you haven't already.
3. Integration Permissions: Verify that you have permissions to manage integrations within Workday.
4. Time Estimate: Set aside approximately 30 minutes for the integration process.

Step-by-Step Integration Process

Step 1: Access Workday Integration Settings

• What to Do: Log into your Workday account and navigate to the "Integration" section.
• Expected Outcome: You should see options for managing integrations, including adding new ones.

Step 2: Create a New Integration System

• What to Do: Select "Create Integration System" and choose "API" as the type.
• Expected Outcome: A new integration system setup page will appear.

Step 3: Configure API Credentials

• What to Do: Input your NTRVSTA API credentials, which can be found in your NTRVSTA account settings.
• Expected Outcome: Successful API credential verification will allow you to proceed.

Step 4: Set Up Data Mapping

• What to Do: Map relevant fields from Workday to NTRVSTA, such as candidate name, email, and phone number.
• Expected Outcome: Your data mapping should reflect accurate field matching between both platforms.

Step 5: Test the Integration

• What to Do: Run a test integration to ensure that candidate data flows correctly from Workday to NTRVSTA.
• Expected Outcome: You should receive a confirmation of successful data transfer, allowing you to view candidates in NTRVSTA.

Step 6: Finalize and Activate

• What to Do: Finalize the integration settings and activate the connection.
• Expected Outcome: The integration is now live, and AI phone screening is operational within your Workday environment.

Troubleshooting Common Issues

If you encounter issues during integration, here are some common problems and their solutions:

1. API Credential Errors: Double-check your NTRVSTA API credentials for any typos.
2. Data Mapping Issues: Ensure that all required fields in Workday are mapped correctly to corresponding fields in NTRVSTA.
3. Integration Not Activating: Review integration permissions to confirm you have the necessary access rights.
4. Test Transfer Failure: Check for candidate data validity in Workday; incomplete records may cause failures.
5. Slow Performance: If the integration seems sluggish, verify your internet connection and try again.

Timeline for Completion

Most teams complete the integration process in approximately 30 minutes, provided all prerequisites are met. This rapid setup allows your recruiting team to start benefiting from AI phone screening almost immediately.

Conclusion

Integrating AI phone screening with Workday can significantly enhance your recruiting operations. Here are three actionable takeaways to ensure a successful integration:

1. Prepare in Advance: Confirm all prerequisites are in place to streamline the integration process.
2. Follow the Steps Closely: Adhere to the outlined steps for a smooth setup.
3. Test Thoroughly: Always run a test integration to validate that the data flow is functioning correctly.

Integrating AI phone screening with Workday not only saves time but also improves candidate engagement, boasting completion rates above 95% compared to traditional methods.