How to Set Up NTRVSTA's AI Phone Screening in Under 30 Minutes

In the fast-paced world of talent acquisition, speed and efficiency are paramount. Did you know that organizations using AI phone screening can reduce their candidate screening time from an average of 45 minutes to just 12 minutes? With NTRVSTA's AI phone screening, you can set up a system that not only streamlines your hiring process but also enhances candidate experience—achieving a remarkable 95% completion rate. This guide will walk you through the setup process in under 30 minutes, ensuring you’re ready to transform your recruitment strategy swiftly.

Prerequisites: What You Need Before Getting Started

Before diving into the setup, ensure you have the following:

1. NTRVSTA Account: Create an account on the NTRVSTA platform. If you don't have one yet, it only takes a few minutes to sign up.
2. Admin Access: Ensure you have administrative permissions for your ATS or HRIS to allow for seamless integration.
3. Time Estimate: Allocate approximately 30 minutes for the initial setup and configuration.

Step-by-Step Setup Instructions

Step 1: Log In to Your NTRVSTA Account

Start by logging into your NTRVSTA account. If you encounter issues, ensure your credentials are correct or reset your password.

What You Should See: A user-friendly dashboard with quick access to setup options.

Step 2: Integrate Your ATS

Navigate to the integrations section and select your ATS from the list of over 50 supported platforms, including Workday and Greenhouse.

Expected Outcome: A successful connection between NTRVSTA and your ATS, allowing for automatic candidate data flow.

Step 3: Configure Screening Criteria

Set up your screening parameters by defining the qualifications and attributes you are looking for in candidates. This includes job-specific questions and scoring criteria.

What You Should See: A configuration page displaying your selected criteria and scoring system.

Step 4: Customize Candidate Experience

Tailor the candidate experience by adding your company branding and messaging. This includes setting up the introduction and closing scripts for your AI phone screenings.

Expected Outcome: A branded candidate experience that reflects your company culture.

Step 5: Test the System

Conduct a test call to ensure that the AI phone screening works as intended. This step is crucial for identifying any potential issues before going live.

What You Should See: A successful test call with clear audio and accurate scoring based on your criteria.

Step 6: Go Live

Once satisfied with the test results, activate the AI phone screening feature for your candidates. Monitor the initial screenings to ensure everything runs smoothly.

Expected Outcome: Candidates can begin scheduling their phone screenings, and you’ll receive real-time updates on their progress.

Troubleshooting Common Issues

1. Integration Errors: Double-check your ATS credentials and ensure all permissions are granted.
2. Audio Quality Issues: Verify your internet connection and microphone settings during the test call.
3. Candidate Scheduling Problems: Ensure your calendar settings are correctly configured for availability.
4. Scoring Discrepancies: Review your screening criteria for any inconsistencies or errors.
5. Candidate Drop-Offs: Adjust the screening process to make it more engaging and user-friendly.

Timeline for Setup

Most teams complete the setup in just 2-3 business days, including testing and adjustments based on feedback.

Conclusion: Key Takeaways for a Successful Setup

1. Prepare Thoroughly: Ensure all prerequisites are in place before starting the setup process.
2. Customize for Impact: Tailor the candidate experience to enhance engagement and completion rates.
3. Test Rigorously: Conduct thorough testing to catch issues early and ensure a smooth candidate experience.
4. Monitor and Adjust: After going live, keep an eye on the metrics and be ready to make adjustments based on initial feedback.
5. Leverage Analytics: Use the data gathered from AI phone screenings to refine your recruitment strategy continuously.

By following these steps, you'll have NTRVSTA's AI phone screening set up and running efficiently, allowing you to focus on what truly matters—finding the right talent for your organization.