How to Set Up NTRVSTA's AI Phone Screening in 30 Minutes

In the fast-paced world of talent acquisition, every minute counts. Surprisingly, organizations that implement AI phone screening can reduce their candidate screening time by up to 73%. This means you can go from a typical 45-minute screening process to just 12 minutes. In this tutorial, we’ll walk you through setting up NTRVSTA's AI phone screening solution in just 30 minutes, ensuring you can streamline your hiring process effectively.

Prerequisites for Setting Up NTRVSTA

Before diving into the setup process, make sure you have the following:

1. NTRVSTA Account: You need an active account with NTRVSTA.
2. Admin Access: Ensure you have admin privileges to configure settings and integrations.
3. ATS Integration: Have your Applicant Tracking System (ATS) ready for integration. NTRVSTA supports over 50 ATS platforms, including Greenhouse and Bullhorn.
4. Estimated Time: Allocate approximately 30 minutes for the setup process.

Step-by-Step Setup Instructions

Step 1: Log into Your NTRVSTA Account

• What to Expect: You should see the dashboard with options for configuring your phone screening settings.

Step 2: Navigate to the AI Phone Screening Section

• What to Expect: Locate the AI phone screening module within the dashboard. Click on it to access configuration options.

Step 3: Configure Screening Questions

• Action: Input the questions you want candidates to answer during the screening.
• What to Expect: A preview of how the questions will appear to candidates. Aim for a mix of behavioral and job-specific questions to gauge fit effectively.

Step 4: Set Up Integration with Your ATS

• Action: Follow the prompts to connect NTRVSTA with your ATS.
• What to Expect: A confirmation message indicating successful integration. This allows for automatic candidate data flow between systems.

Step 5: Customize Candidate Experience

• Action: Adjust settings for candidate notifications and communication preferences.
• What to Expect: Options for email notifications, SMS alerts, and scheduling preferences. Ensure you choose a method that aligns with your candidate demographic.

Step 6: Test the Setup

• Action: Conduct a test screening with a dummy candidate profile.
• What to Expect: Real-time insights into the candidate experience and the effectiveness of your questions.

Step 7: Launch Your Phone Screening

• Action: Once satisfied with the test, launch the AI phone screening for your live candidates.
• What to Expect: A streamlined process that allows you to screen candidates efficiently.

Troubleshooting Common Issues

1. Issue: Unable to connect to ATS.

   • Solution: Ensure you have the correct API keys and permissions set in both systems.

2. Issue: Candidate not receiving notifications.

   • Solution: Check email/SMS configuration settings and ensure candidate contact information is accurate.

3. Issue: Questions not saving.

   • Solution: Refresh the page and try saving again; ensure you are logged in with admin privileges.

4. Issue: Test screening fails to initiate.

   • Solution: Verify that all required fields are completed and try again.

5. Issue: Integration data not flowing through.

   • Solution: Reconfirm your ATS connection settings and check for any system outages.

Timeline to Complete Setup

Most teams complete the setup in 30 minutes, provided all prerequisites are met. This allows you to start screening candidates effectively and efficiently, significantly reducing the time spent on manual candidate evaluations.

Conclusion

Setting up NTRVSTA's AI phone screening can be accomplished quickly and efficiently by following these steps. Here are three actionable takeaways to ensure a successful implementation:

1. Prepare Thoroughly: Ensure you have all necessary accounts and permissions before starting the setup.
2. Customize Experience: Tailor the candidate experience to improve engagement and completion rates, which can soar to 95% with phone screenings.
3. Test Extensively: Always run a test screening to iron out any potential issues before launching live.

By implementing these steps, you can leverage AI phone screening to enhance your recruitment process, making it faster and more effective.