How to Set Up NTRVSTA for Multi-Lingual Phone Screening in 30 Minutes

In 2026, the demand for multilingual talent is at an all-time high, with 75% of companies recognizing the need for diverse language capabilities to serve global markets. However, many recruiting teams struggle with efficient screening processes that accommodate this need. NTRVSTA's multi-lingual phone screening solution can help streamline your recruitment efforts, allowing you to connect with candidates in their preferred language. In this guide, we will walk you through the setup process in just 30 minutes, ensuring you can tap into a broader talent pool quickly and efficiently.

Prerequisites for Setting Up NTRVSTA

Before diving into the setup, ensure you have the following:

• NTRVSTA Account: An active account with admin access.
• ATS Integration: Confirm integration with your ATS (e.g., Greenhouse, Bullhorn, Workday) for seamless data flow.
• Time Estimate: Allocate approximately 30 minutes for setup.
• Language Preferences: Identify the languages you want to support, as NTRVSTA offers 9+ languages, including Spanish, Portuguese, and Mandarin.

Step-by-Step Setup Instructions

Step 1: Log in to Your NTRVSTA Dashboard

• What You Should See: A welcoming dashboard that displays your account metrics and options for configuration.

Step 2: Navigate to the Multi-Lingual Settings

• Location: Find the "Settings" tab on the left sidebar and click on "Multi-Lingual Options."

• Expected Outcome: Access to language selection and configuration settings.

Step 3: Select Your Desired Languages

• Action: Choose the languages you want to enable for phone screenings from the dropdown menu.

• Expected Outcome: A confirmation message indicating your selections are saved.

Step 4: Configure Phone Screening Questions

• Action: Customize your screening questions for each language. You can create questions tailored to specific roles or industries.

• Expected Outcome: Questions are set up for each selected language, ready for deployment.

Step 5: Test the Multi-Lingual Screening

• Action: Use the “Test Call” feature to simulate a phone screening in each language.

• Expected Outcome: A successful test call confirming that the system can handle multiple languages effectively.

Step 6: Integrate with Your ATS

• Action: Go to the "Integrations" tab and confirm that your ATS is linked properly, ensuring candidate data flows seamlessly.

• Expected Outcome: Confirmation of integration status with your ATS.

Troubleshooting Common Issues

1. Language Not Appearing: Ensure that your account is updated to the latest version; contact support if the issue persists.
2. Test Call Fails: Check your internet connection and microphone settings, and ensure that your browser allows audio permissions.
3. ATS Integration Errors: Verify that your ATS credentials are correct and that there are no connection issues.
4. Missing Questions: Double-check that you saved all questions before exiting the setup.
5. Language Selection Issues: Refresh the page and try again; if the problem continues, clear your browser cache.

Timeline for Completion

Most teams complete the NTRVSTA setup in just 30 minutes, allowing you to begin multi-lingual phone screenings almost immediately.

Conclusion: Key Takeaways for Effective Implementation

1. Prepare in Advance: Ensure you have your NTRVSTA account and ATS integrations ready before starting the setup.
2. Customize Questions: Tailor your screening questions for each language to ensure relevance and clarity for candidates.
3. Conduct Test Calls: Always test your setup to confirm that everything functions as intended before going live.
4. Monitor Performance: After implementation, track candidate completion rates and feedback to optimize the process continuously.
5. Stay Updated: Regularly check for updates from NTRVSTA to ensure you are utilizing the latest features and capabilities.

With NTRVSTA's multi-lingual phone screening capabilities, your organization can efficiently connect with diverse talent, ensuring compliance and enhancing your candidate experience.