How to Set Up Multilingual AI Phone Screening in 30 Minutes with NTRVSTA

In 2026, the demand for multilingual recruitment solutions has surged, with 72% of companies recognizing the need for inclusive hiring practices. By incorporating multilingual AI phone screening, organizations not only enhance their candidate experience but also expand their talent pool significantly. This guide will walk you through the straightforward setup of NTRVSTA’s multilingual AI phone screening, helping you connect with candidates in their preferred language in just 30 minutes.

Prerequisites for NTRVSTA Setup

Before diving into the setup process, ensure you have the following prerequisites:

• NTRVSTA Account: Sign up for an NTRVSTA account if you haven't already.
• Admin Access: Ensure you have administrative privileges to configure phone screening settings.
• ATS Integration: Familiarize yourself with the ATS you’re using (e.g., Greenhouse, Lever) as NTRVSTA integrates with over 50 platforms.
• Time Estimate: Allocate approximately 30 minutes for the entire setup process.

Step-by-Step Setup Instructions

Step 1: Log into NTRVSTA

Access your NTRVSTA dashboard. You should see an overview of your current recruitment processes.

What You Should See: A clear interface highlighting your ongoing screenings and candidate statuses.

Step 2: Navigate to Phone Screening Settings

Locate the "Phone Screening" section in the dashboard. This is where you will configure your multilingual settings.

What You Should See: Options to customize screening questions and language preferences.

Step 3: Select Languages

Choose from NTRVSTA’s supported languages (including Spanish, Mandarin, and Portuguese) to enable multilingual screenings.

What You Should See: A list of available languages with checkboxes for selection.

Step 4: Customize Screening Questions

Add or modify the screening questions to reflect your company’s needs. Ensure that questions are relevant to the roles you are hiring for.

What You Should See: A preview of how questions will appear in different languages.

Step 5: Configure Notification Settings

Set up notifications for both candidates and hiring managers. Include language preferences in the notifications to ensure clear communication.

What You Should See: A notification settings page where you can customize messages.

Step 6: Test the Setup

Conduct a test run of the phone screening to ensure everything functions correctly. Invite a colleague to experience the screening process.

What You Should See: A smooth phone screening experience with questions displaying correctly in the selected language.

Step 7: Launch the Multilingual Screening

Once testing is complete, launch the multilingual phone screening for your candidates.

What You Should See: Candidates receiving invitations in their preferred language, leading to higher completion rates.

Troubleshooting Common Issues

1. Language Not Displaying: Ensure you’ve selected the language in the settings.
2. Questions Not Appearing: Double-check that questions were saved after modification.
3. Notification Failures: Verify that email addresses are correctly entered in the candidate profiles.
4. Integration Issues: Check the ATS settings to ensure NTRVSTA is properly connected.
5. Low Completion Rates: Re-evaluate the candidate experience and adjust questions for clarity.

Timeline for Setup

Most teams complete the setup in about 30 minutes. However, if you encounter integration challenges, plan for an additional 1-2 days to resolve them.

Conclusion: Key Takeaways for Effective Multilingual Screening

1. Inclusivity Matters: Multilingual screening can enhance candidate engagement and completion rates, with NTRVSTA reporting a 95% completion rate compared to the industry average of 40-60% for video interviews.
2. Streamlined Process: Setting up multilingual phone screening with NTRVSTA is efficient and can be completed in half an hour.
3. Real-Time Adaptability: With 24/7 AI phone screening capabilities, your organization can reach candidates globally at any time.
4. Integration is Key: Ensure your ATS is properly integrated to maximize the benefits of multilingual screenings.
5. Continuous Improvement: Regularly evaluate candidate feedback to refine your screening questions and process.