How to Set Up an AI Phone Screening Process with iCIMS in 30 Minutes

As of February 2026, the demand for efficient recruiting processes is at an all-time high, with companies facing an average of 45% longer time-to-fill rates compared to just two years ago. Implementing an AI phone screening process can drastically reduce these delays. In fact, organizations using AI phone screening have reported a reduction in screening time from 45 minutes to just 12 minutes per candidate. This guide will walk you through setting up an AI phone screening process with iCIMS, allowing your team to streamline candidate evaluation while improving overall candidate experience.

Prerequisites for Setting Up AI Phone Screening with iCIMS

Before diving into the setup, ensure you have the following:

1. iCIMS Account: An active iCIMS account with administrative access.
2. NTRVSTA Account: Register for an NTRVSTA account to access the AI phone screening feature.
3. Estimated Time: Allocate approximately 30 minutes for the setup process.

Step-by-Step Setup Guide for AI Phone Screening

Step 1: Log into Your iCIMS Account

Begin by logging into your iCIMS account using your administrative credentials.

What You Should See: The iCIMS dashboard displaying your active job postings and candidate pipelines.

Step 2: Integrate NTRVSTA with iCIMS

Navigate to the integrations section in your iCIMS settings. Search for NTRVSTA and click on "Integrate." Follow the prompts to authorize the integration.

Expected Outcome: A successful integration confirmation, allowing for real-time AI phone screening capabilities.

Step 3: Configure AI Phone Screening Parameters

Once integrated, head to the NTRVSTA settings within iCIMS. Here, you can customize screening questions and parameters based on your job requirements.

What You Should See: A user-friendly interface for adding and editing screening questions tailored to specific roles.

Step 4: Set Up Candidate Notifications

Configure automated notifications for candidates who will undergo phone screening. This includes confirmation emails and reminders.

Expected Outcome: Candidates receive timely notifications, leading to a 95% completion rate for screening calls.

Step 5: Launch the AI Phone Screening Process

With everything set up, launch the AI phone screening process for your selected job postings. Monitor responses via the iCIMS dashboard.

What You Should See: Real-time candidate responses and analytics on screening effectiveness.

Troubleshooting Common Issues

1. Integration Errors: Ensure both accounts are active and permissions are correctly set.
2. Notification Failures: Double-check email templates and recipient addresses.
3. Question Customization Issues: Review the question format for compatibility with NTRVSTA.
4. Incomplete Candidate Responses: Adjust the timing for screening calls to enhance participation.
5. Data Sync Delays: Allow for a few minutes for data to sync across platforms after setup.

Timeline for Implementation

Most teams complete this setup in approximately 30 minutes. After launching, monitor results and iterate as necessary based on candidate feedback and screening effectiveness.

Conclusion: Actionable Takeaways for Effective AI Phone Screening

1. Prepare Thoroughly: Ensure all accounts are set up and integrated before starting the process.
2. Customize Questions: Tailor screening questions to align with specific job requirements for better candidate fit.
3. Automate Candidate Communication: Use automated notifications to maintain high candidate engagement.
4. Monitor and Adjust: Regularly review screening outcomes and adjust parameters to improve efficiency.
5. Leverage Data Insights: Utilize analytics provided by NTRVSTA to refine your recruiting strategies.

Implementing an AI phone screening process with iCIMS can significantly enhance your recruiting efficiency, reducing time spent on initial candidate evaluations and improving overall candidate experience.