How to Set Up AI Phone Screening within 30 Minutes Using Workday

In 2026, a staggering 75% of candidates prefer voice interactions over video interviews during the hiring process. This shift highlights the growing demand for AI phone screening solutions that streamline candidate engagement and enhance the recruitment experience. This guide will show you how to set up AI phone screening with NTRVSTA in Workday in just 30 minutes, maximizing efficiency and improving candidate experience.

Prerequisites for Setup

Before diving into the setup, ensure you have the following:

1. Workday Account: Admin access is necessary to configure integrations.
2. NTRVSTA Account: If you don’t have one, sign up on their website.
3. Estimated Time: Set aside approximately 30 minutes for the entire process.

Step-by-Step Setup Instructions

Step 1: Log into Workday

Start by logging into your Workday account. Ensure you have admin access to perform the integration.

What You Should See: The Workday dashboard with administrative options.

Step 2: Access the Integration Settings

Navigate to the "Integrations" section in the Workday settings.

What You Should See: A list of existing integrations and the option to add a new one.

Step 3: Add NTRVSTA as a New Integration

Click on “Create Integration System” and select NTRVSTA from the integration options.

What You Should See: A form prompting you to fill in integration details such as API keys.

Step 4: Input NTRVSTA API Credentials

Retrieve your API credentials from your NTRVSTA account and input them into the Workday integration form.

What You Should See: Confirmation that the API credentials have been accepted.

Step 5: Configure Screening Parameters

Set your screening parameters, including the types of questions to be asked and the scoring criteria.

What You Should See: A preview of the screening process and question types.

Step 6: Test the Integration

Run a test screening to ensure that everything is functioning correctly.

What You Should See: A successful test result indicating that the AI phone screening is operational.

Step 7: Go Live

After confirming the test results, you can now implement the AI phone screening for your active job listings.

What You Should See: The AI phone screening feature enabled for candidates.

Expected Outcomes

By completing these steps, you will have successfully integrated AI phone screening into your Workday environment. Expect:

• Reduced Screening Time: Candidates can be screened in as little as 12 minutes compared to traditional methods.
• Higher Completion Rates: Enjoy a completion rate of over 95%, significantly higher than the 40-60% typical for video interviews.

Troubleshooting Common Issues

1. API Credentials Not Accepted:

   • Solution: Double-check the API keys and ensure they are copied accurately.

2. Integration Fails During Testing:

   • Solution: Review the screening parameters for any discrepancies.

3. Candidates Not Receiving Calls:

   • Solution: Verify that the candidate’s contact details are entered correctly.

4. Screening Questions Not Appearing:

   • Solution: Ensure questions are saved correctly within the NTRVSTA interface.

5. Integration Takes Longer than Expected:

   • Solution: Check for any ongoing issues with Workday’s integration services.

Timeline for Completion

Most teams complete the setup in 30 minutes. If you encounter issues, allow an additional 15-30 minutes for troubleshooting.

Conclusion: Actionable Takeaways

1. Prioritize Voice Interactions: Given candidate preferences, implementing AI phone screening enhances engagement.
2. Optimize Your Workflow: Streamlining the screening process can significantly reduce the time-to-hire.
3. Leverage Advanced Features: Utilize NTRVSTA’s multilingual capabilities to cater to diverse candidate pools.
4. Monitor Metrics: Track candidate completion rates and screening times to ensure the effectiveness of your process.
5. Stay Compliant: Ensure your setup adheres to GDPR and EEOC regulations, especially if hiring internationally.