How to Set Up AI Phone Screening with iCIMS in Just 30 Minutes

In 2026, the demand for efficient hiring processes has never been greater. Organizations that implement AI phone screening can reduce their candidate screening time by up to 75%, from 45 minutes down to just 12. This guide will walk you through the straightforward setup of AI phone screening with iCIMS, enabling you to enhance your recruitment strategy quickly and effectively.

Prerequisites for Successful Setup

Before diving into the setup process, ensure you have the following:

1. iCIMS Account: You must have admin access to your iCIMS platform.
2. NTRVSTA Account: Sign up for NTRVSTA to access their AI phone screening capabilities.
3. Estimated Time: Allocate approximately 30 minutes for setup.

Step-by-Step Setup Instructions

Step 1: Log Into iCIMS

Start by logging into your iCIMS account with admin credentials.

What You Should See: The iCIMS dashboard.

Step 2: Navigate to the Integrations Section

From the dashboard, go to the "Integrations" tab.

What You Should See: A list of available integrations.

Step 3: Select NTRVSTA Integration

Find and select the NTRVSTA integration option. Click on "Connect" to initiate the setup.

What You Should See: A prompt for NTRVSTA API credentials.

Step 4: Enter API Credentials

Input your NTRVSTA API credentials, which you can find in your NTRVSTA account settings.

What You Should See: Confirmation of successful integration.

Step 5: Configure AI Phone Screening Settings

Set your preferences for AI phone screening, including screening questions and candidate qualifications.

What You Should See: A settings confirmation page.

Step 6: Test the Integration

Run a test screening to ensure everything is functioning correctly.

What You Should See: A successful test completion message.

Step 7: Go Live

Once testing is complete, you can start using AI phone screening in your hiring process.

What You Should See: Candidates receiving screening calls.

Troubleshooting Common Issues

1. Integration Fails: Double-check API credentials for accuracy.
2. No Calls Initiated: Ensure that candidates are properly added to the pipeline.
3. Screening Questions Not Saving: Refresh the settings page and re-enter questions.
4. Error Messages on Test: Review the logs for specific error codes and consult support.
5. Delayed Candidate Response: Confirm that candidates are aware of the screening process.

Timeline for Implementation

Most teams complete the setup in just 30 minutes, allowing you to start screening candidates almost immediately.

Conclusion: Actionable Takeaways

1. Prepare Your Accounts: Ensure you have the necessary iCIMS and NTRVSTA accounts with admin access.
2. Follow the Steps: Stick to the outlined steps for a smooth setup experience.
3. Test Rigorously: Always run a test screening to confirm integration functionality.
4. Monitor Outcomes: Track the time saved in your screening process post-implementation.
5. Stay Updated: Regularly check for updates from NTRVSTA to maximize your AI phone screening capabilities.