How to Set Up AI Phone Screening with iCIMS for Faster Hiring

In 2026, the recruitment landscape is more competitive than ever, with companies reporting a staggering 50% increase in time-to-hire metrics. Organizations leveraging AI phone screening technology, such as NTRVSTA integrated with iCIMS, have reduced their screening times from an average of 45 minutes to just 12 minutes. This article will guide you through the essential steps to set up AI phone screening with iCIMS, enabling your team to hire faster and more efficiently.

Prerequisites for AI Phone Screening Setup

Before diving into the setup process, ensure you have the following prerequisites:

1. iCIMS Account: You must have an active iCIMS account with administrative access.
2. NTRVSTA Account: Sign up for NTRVSTA to access its AI phone screening capabilities.
3. Integration Access: Confirm you have the necessary permissions to integrate third-party applications within iCIMS.
4. Time Estimate: Expect to complete the setup within 2-3 business days.

Step-by-Step Guide to Integrate NTRVSTA with iCIMS

Step 1: Log into iCIMS

Start by logging into your iCIMS account. Navigate to the administration panel where integrations are managed.

What You Should See: The dashboard with options for managing integrations.

Step 2: Access the Integration Settings

Locate the 'Integrations' section within the application settings. Here, you will find a list of available integrations.

What You Should See: A list of current integrations and an option to add new ones.

Step 3: Select NTRVSTA

Search for NTRVSTA in the integration marketplace and select it to begin the integration process.

What You Should See: A detailed description of NTRVSTA’s capabilities alongside integration requirements.

Step 4: Authenticate Your NTRVSTA Account

You will be prompted to enter your NTRVSTA credentials to authenticate the connection between the two platforms.

What You Should See: A successful authentication message confirming that NTRVSTA is integrated with iCIMS.

Step 5: Configure AI Screening Preferences

Customize your AI screening preferences, including screening questions, candidate engagement parameters, and preferred languages (NTRVSTA supports 9+ languages).

What You Should See: A configuration panel where you can set specific screening parameters.

Step 6: Test the Integration

Conduct a test run by initiating a mock screening with a test candidate. This step is crucial to ensure everything functions as expected.

What You Should See: Confirmation of a successful test run, along with feedback on any issues encountered.

Step 7: Go Live

Once testing is complete and you’re satisfied with the configuration, launch the AI phone screening feature for real candidates.

What You Should See: The AI phone screening is now live and operational, ready to streamline your hiring process.

Troubleshooting Common Issues

1. Authentication Failures: Ensure that credentials entered are correct and that your account has necessary permissions.
2. Integration Not Showing: Refresh the integrations page or check if NTRVSTA is fully enabled.
3. Screening Questions Not Saving: Double-check configuration settings; ensure all fields are filled out correctly.
4. Candidate Not Receiving Call: Verify candidate contact information and check for any system errors in the logs.
5. Low Completion Rates: Analyze candidate feedback; consider adjusting the engagement approach or questions.

Expected Outcomes

Following these steps should lead to:

• Reduced Screening Time: From 45 minutes to 12 minutes per candidate.
• Improved Candidate Experience: 95%+ candidate completion rates, significantly higher than video alternatives.
• Streamlined Hiring Process: Faster decision-making and reduced time-to-fill positions.

Most teams complete this setup in 2-3 business days, allowing for quicker hiring cycles.

Conclusion: Actionable Takeaways

1. Prioritize Integration: Start by securing administrative access to both iCIMS and NTRVSTA to streamline the integration process.
2. Customize Screening: Tailor your AI screening questions to reflect your organization's values and requirements.
3. Conduct Tests: Always run tests before going live to ensure that the system works smoothly and effectively.
4. Monitor Performance: After implementation, regularly review screening metrics to identify areas for improvement.
5. Engage Candidates: Use feedback to refine your approach and enhance the candidate experience.

By setting up AI phone screening with iCIMS, you position your organization for faster, more effective hiring—critical in today’s competitive talent market.