How to Set Up AI Phone Screening on JazzHR in Under 30 Minutes

As of February 2026, the hiring landscape continues to evolve rapidly, with organizations increasingly turning to AI-driven solutions to enhance their recruitment processes. Surprisingly, 67% of HR leaders report that integrating AI phone screening has significantly reduced their time-to-hire by an average of 30%. In this guide, we'll walk you through setting up AI phone screening on JazzHR in under 30 minutes, allowing you to streamline your candidate screening process effectively.

Prerequisites for Success

Before diving into the setup, ensure you have the following:

• JazzHR Account: You need an active JazzHR account with admin access.
• NTRVSTA Account: If you haven't already, sign up for NTRVSTA, which provides the AI phone screening service.
• Estimated Time: Plan for roughly 30 minutes for the entire setup process.

Step-by-Step Setup Instructions

Step 1: Log into JazzHR

Log into your JazzHR account. Ensure you're using an admin account to access all necessary settings.

What You Should See: Your JazzHR dashboard with various recruitment tools.

Step 2: Navigate to Integrations

Go to the "Integrations" tab in the JazzHR dashboard. Look for the option to add new integrations.

Expected Outcome: A list of available integrations where you can find NTRVSTA.

Step 3: Add NTRVSTA Integration

Search for NTRVSTA in the integration options. Click "Add" to initiate the integration process.

Expected Outcome: A prompt to enter your NTRVSTA API key, which you can find in your NTRVSTA account settings.

Step 4: Configure AI Phone Screening Settings

Once the integration is active, navigate to the NTRVSTA settings within JazzHR. Customize your screening preferences, including:

• Screening Questions: Select which questions candidates will answer during the phone screening.
• Scheduling Options: Define how candidates can schedule their screenings.

Expected Outcome: A tailored setup that reflects your organization's specific screening needs.

Step 5: Test the Integration

Before going live, conduct a test screening to ensure everything is functioning correctly. Use a test candidate profile to simulate the process.

What You Should See: Successful completion of a phone screening and results displayed in JazzHR.

Troubleshooting Common Issues

1. Integration Not Appearing: Ensure your JazzHR account has the necessary permissions. Check if NTRVSTA is correctly added to your integrations.
2. API Key Errors: Double-check the API key entered from your NTRVSTA account for accuracy.
3. Scheduling Conflicts: Review your scheduling settings to ensure they align with your availability.
4. Screening Questions Not Saving: Ensure all required fields are filled out before saving your settings.
5. Test Call Fails: Verify your internet connection and ensure NTRVSTA's services are operational.

Timeline for Completion

Most teams complete the setup in under 30 minutes. After the initial setup, the integration will be live and ready for candidate screenings.

Conclusion: Key Takeaways

1. Preparation is Key: Ensure you have admin access and both JazzHR and NTRVSTA accounts ready to go.
2. Follow the Steps: Stick to the outlined steps for a smooth integration experience.
3. Test Thoroughly: Always conduct test screenings to ensure your setup works as intended before going live.
4. Be Ready to Troubleshoot: Familiarize yourself with common issues to resolve them quickly.
5. Optimize Continuously: After setup, regularly review your screening questions and processes for ongoing improvement.

Setting up AI phone screening on JazzHR can dramatically enhance your candidate experience and streamline your hiring process. By following this guide, you can leverage AI technology to reduce screening times and improve overall efficiency.