How to Set Up AI Phone Screening in Under 30 Minutes with iCIMS

As of February 2026, companies that implement AI phone screening can reduce their candidate screening time from an average of 45 minutes to just 12. This dramatic efficiency gain is crucial in a tight labor market, where the speed of hiring can make or break a company's competitive edge. In this guide, we will walk you through setting up AI phone screening with iCIMS in under 30 minutes, ensuring you can quickly transition to a more efficient hiring process.

Prerequisites for Setting Up AI Phone Screening

Before diving into the setup, ensure you have the following:

1. iCIMS Account: An active iCIMS account with administrative access.
2. AI Phone Screening Tool: Ensure you have access to an AI phone screening solution, such as NTRVSTA, that integrates with iCIMS.
3. Time Estimate: Allocate approximately 30 minutes to complete the setup.
4. Preparation of Job Descriptions: Have your job descriptions and screening questions ready for integration.

Step-by-Step Instructions to Set Up AI Phone Screening

Step 1: Log into iCIMS

• Action: Access your iCIMS account using your admin credentials.
• Expected Outcome: You should land on the iCIMS dashboard, ready to configure your settings.

Step 2: Navigate to Integrations

• Action: Click on the "Integrations" tab in the main menu.
• Expected Outcome: You will see a list of available integrations, including NTRVSTA.

Step 3: Select the AI Phone Screening Integration

• Action: Find and select the NTRVSTA integration from the list.
• Expected Outcome: You will be directed to the integration setup page.

Step 4: Configure Screening Parameters

• Action: Input your desired screening parameters, such as job-specific questions and candidate criteria.
• Expected Outcome: The system will save these parameters and prepare them for use in screening.

Step 5: Test the Integration

• Action: Conduct a test run of the AI phone screening with a sample candidate.
• Expected Outcome: You should receive a report on the screening process, including candidate responses and scoring.

Step 6: Go Live

• Action: Activate the AI phone screening feature for your open positions.
• Expected Outcome: Candidates can now begin scheduling and participating in phone screenings.

Troubleshooting Common Issues

1. Integration Failure: If the integration doesn’t work, check your API keys.
2. Screening Report Errors: Ensure that your screening parameters are correctly set.
3. Candidate Scheduling Conflicts: Verify that your calendar settings allow for appropriate availability.
4. Low Candidate Engagement: Consider adjusting the screening questions to align better with the role.
5. Technical Glitches: Contact NTRVSTA support for immediate assistance.

Timeline

Most teams can complete the setup in under 30 minutes, with additional time allocated for testing and adjustments as necessary.

Conclusion: Actionable Takeaways

1. Prepare Thoroughly: Have your job descriptions and screening questions ready before starting the setup.
2. Test Extensively: Always run a test of the AI phone screening to iron out any potential issues.
3. Engage Candidates: Use engaging questions that reflect the role to improve candidate experience and completion rates.
4. Monitor Metrics: Track the time saved in the screening process to measure ROI.
5. Iterate and Improve: Use feedback from candidates to refine your screening questions and processes continually.

By following these steps, you can effectively implement AI phone screening with iCIMS in under 30 minutes, significantly enhancing your recruitment process.