How to Set Up AI Phone Screening in Under 2 Hours Using iCIMS

In 2026, the landscape of recruitment is evolving rapidly, with AI phone screening becoming an essential tool for recruiters. Companies using AI-driven phone screening report a staggering 95% candidate completion rate, compared to the 40-60% seen with traditional video interviews. This quick guide will help you set up AI phone screening within iCIMS in under two hours, streamlining your hiring process and enhancing candidate experience.

Prerequisites for Setting Up AI Phone Screening

Before diving into the setup process, ensure you have the following:

• iCIMS Account: Administrative access to your iCIMS system.
• NTRVSTA Account: If you haven’t already, sign up for NTRVSTA to access AI phone screening capabilities.
• Time Estimate: Most teams can complete the setup in about 1-2 hours.

Step-by-Step Setup Instructions

Step 1: Access Your iCIMS Dashboard

Log in to your iCIMS account. Navigate to the “Integrations” section where you can manage third-party applications.

Expected Outcome: You should see an overview of available integrations.

Step 2: Initiate NTRVSTA Integration

Locate the NTRVSTA integration option and click on “Connect.” Follow the prompts to authenticate your NTRVSTA account.

Expected Outcome: A confirmation message indicating successful integration.

Step 3: Configure AI Phone Screening Settings

In the NTRVSTA settings, customize your phone screening preferences:

• Select Languages: Choose from 9+ languages, including Spanish and Mandarin.
• Set Screening Criteria: Define the qualifications and skills you want the AI to assess.

Expected Outcome: Your screening preferences are saved and ready for use.

Step 4: Create a Screening Workflow

From the iCIMS dashboard, navigate to “Workflows” and create a new workflow that includes AI phone screening as a step.

Expected Outcome: The new workflow is visible in your dashboard and ready for candidate assignment.

Step 5: Test the Integration

Before going live, run a test screening with a sample candidate to ensure the integration works as intended.

Expected Outcome: You receive a detailed report from NTRVSTA on the candidate's qualifications.

Troubleshooting Common Issues

1. Integration Failure: Ensure both accounts are correctly authenticated and check internet connectivity.
2. Language Issues: Verify that selected languages are available for the candidates you are screening.
3. Failed Test Screening: Double-check the screening criteria and adjust as necessary.
4. Delayed Reporting: Allow a few minutes for reports to generate; if delays persist, contact NTRVSTA support.
5. Workflow Not Visible: Ensure you have published the workflow after creation.

Timeline

Most teams complete the setup in 1-2 hours, including testing.

Conclusion: Actionable Takeaways

1. Prepare Your Accounts: Ensure you have admin access to both iCIMS and NTRVSTA.
2. Customize Screening Settings: Tailor the AI phone screening to match your organization’s specific needs.
3. Test Thoroughly: Always run test screenings to ensure the integration functions smoothly and delivers accurate results.
4. Utilize Multilingual Capabilities: Take advantage of NTRVSTA's multilingual support to cater to diverse candidate pools.
5. Monitor and Adjust: Regularly review screening outcomes to refine your criteria and enhance the candidate experience.