How to Set Up AI Phone Screening in Less Than 30 Minutes with iCIMS

In 2026, the recruitment landscape continues to evolve, with AI phone screening becoming an essential tool for talent acquisition professionals. A staggering 78% of candidates prefer phone interviews over video or in-person formats, highlighting the necessity for a streamlined, efficient setup process. This guide will walk you through setting up AI phone screening with iCIMS in under 30 minutes, ensuring you can enhance your recruitment strategy quickly and effectively.

Prerequisites for Setting Up AI Phone Screening

Before diving into the setup, ensure you have the following:

• iCIMS Account: You need an active iCIMS account with administrative access.
• AI Phone Screening Integration: Confirm that your iCIMS system is integrated with an AI phone screening tool such as NTRVSTA.
• Time Estimate: Allocate approximately 30 minutes for the setup process, including testing.

Step-by-Step Guide to Setup

Step 1: Log into iCIMS

Begin by logging into your iCIMS account. Navigate to the dashboard to access your recruitment tools.

What You Should See: The main dashboard with various recruitment options.

Step 2: Access Integrations

Locate the “Integrations” section within your account settings. Here, you will find options for connecting third-party applications.

Expected Outcome: Access to a list of available integrations.

Step 3: Choose NTRVSTA for AI Phone Screening

Select NTRVSTA from the list of integrations. You may need to enter your NTRVSTA API key for authentication.

Expected Outcome: Successful integration confirmation.

Step 4: Configure Screening Parameters

Once integrated, navigate to the NTRVSTA settings within iCIMS. Configure the screening parameters, including question sets and scoring criteria.

Expected Outcome: Customized screening parameters tailored to your hiring needs.

Step 5: Test the Setup

Conduct a test AI phone screening to ensure the integration works smoothly. Send a test candidate through the screening process.

What You Should See: A successful completion of the AI phone screening with results generated.

Step 6: Go Live

After confirming that the setup works correctly, you can start using AI phone screenings for your active job requisitions.

Expected Outcome: AI phone screenings are live and ready to streamline your recruitment process.

Troubleshooting Common Issues

1. Integration Failure: Ensure your API key is correctly entered.
2. Screening Parameters Not Saving: Double-check your settings and try saving again.
3. Test Candidate Not Receiving Call: Verify the candidate's contact information and ensure they are available.
4. Low Completion Rates: Adjust your screening questions to be more engaging.
5. Technical Glitches: Refresh the application or log out and back in to reset the session.

Timeline

Most teams complete the setup in under 30 minutes, provided all prerequisites are met.

Conclusion: Key Takeaways

1. Quick Setup: With administrative access, you can set up AI phone screening in less than 30 minutes.
2. Customization is Key: Tailor your screening parameters to match your company's specific needs for optimal results.
3. Testing Matters: Always conduct a test screening to ensure everything functions as expected before going live.
4. Monitor Performance: After implementation, track completion rates and adjust screening questions as necessary.
5. Utilize Support: Don’t hesitate to reach out to NTRVSTA support if you encounter persistent issues.