How to Set Up AI Phone Screening in 30 Minutes Using iCIMS

In 2026, organizations are grappling with the challenge of hiring efficiently while ensuring quality candidate experiences. Surprisingly, companies that implement AI phone screening see a 50% reduction in time spent on initial candidate assessments. This guide will walk you through the setup of AI phone screening in iCIMS, ensuring your team can leverage this technology to streamline recruitment in just 30 minutes.

Prerequisites for Setting Up AI Phone Screening

Before diving into the setup, ensure you have the following:

• iCIMS Account: An active account with administrative access.
• NTRVSTA Account: A separate account for the AI phone screening tool.
• Estimated Time: Approximately 30 minutes for the entire setup process.

Step-by-Step Setup Instructions

Step 1: Log into iCIMS

• What to Do: Access your iCIMS dashboard using your admin credentials.
• Expected Outcome: The dashboard should display your recruitment pipelines and current job postings.

Step 2: Navigate to Integrations

• What to Do: Click on the 'Integrations' tab in the left sidebar.
• Expected Outcome: You will see a list of available integrations for your iCIMS account.

Step 3: Select NTRVSTA Integration

• What to Do: Find the NTRVSTA integration from the list and click on 'Configure'.
• Expected Outcome: A configuration window opens, prompting you to enter your NTRVSTA API key.

Step 4: Enter NTRVSTA API Key

• What to Do: Copy your NTRVSTA API key from your NTRVSTA account and paste it into the configuration window.
• Expected Outcome: A confirmation message should appear, indicating that the integration is successful.

Step 5: Set Up Screening Parameters

• What to Do: Define your screening parameters, such as the types of questions, scoring criteria, and candidate eligibility.
• Expected Outcome: The system will save your parameters, ready for use in candidate assessments.

Step 6: Test the Integration

• What to Do: Run a test screening with a sample candidate profile.
• Expected Outcome: You should receive a report from NTRVSTA, detailing the candidate’s performance based on your criteria.

Step 7: Go Live

• What to Do: Activate the AI phone screening feature for your open positions.
• Expected Outcome: Candidates can now schedule and complete their screenings via phone.

Troubleshooting Common Issues

1. Integration Fails: Ensure the API key is correctly entered and has not expired.
2. Screening Not Triggering: Check if the screening parameters were saved properly.
3. Candidate Can't Schedule: Verify the candidate's email and phone number are correctly entered in iCIMS.
4. Low Candidate Completion Rates: Review your communication strategy; ensure candidates are informed about the screening process.
5. Delayed Reports: Ensure that NTRVSTA is not experiencing downtime and check your internet connection.

Timeline for Setup

Most teams complete the setup of AI phone screening in iCIMS within 30 minutes, provided all prerequisites are met and no major issues arise.

Conclusion: Actionable Takeaways

1. Prepare Your Accounts: Ensure that both iCIMS and NTRVSTA accounts are set up before starting the configuration.
2. Follow the Steps: Adhere closely to the setup steps to avoid delays and maximize efficiency.
3. Test Thoroughly: Run a few test screenings to familiarize your team with the AI tool before going live.
4. Monitor Performance: After going live, continuously monitor candidate completion rates and screening outcomes for improvements.
5. Engage Candidates: Enhance communication around the screening process to improve candidate experience and completion rates.

By implementing AI phone screening with NTRVSTA in iCIMS, your recruitment team can significantly reduce time spent on initial candidate assessments, allowing for a more effective hiring process.