How to Seamlessly Integrate AI Phone Screening with iCIMS in Under 30 Minutes

In 2026, organizations are racing to adopt AI technologies to streamline their recruitment processes. Did you know that companies integrating AI phone screening can reduce candidate screening time from an average of 45 minutes to just 12 minutes? This drastic improvement not only enhances candidate experience but also significantly boosts recruiter productivity. In this article, we will guide you through the quick integration of AI phone screening with iCIMS, enabling you to enhance your recruitment technology stack efficiently.

Prerequisites for Integration

Before diving into the integration steps, ensure you have the following prerequisites in place:

• iCIMS Account: You must have an active iCIMS account.
• NTRVSTA Account: Sign up for NTRVSTA's AI phone screening service.
• Admin Access: Ensure you have the required administrative permissions to configure integrations in both platforms.
• Time Estimate: Most teams can complete this integration in under 30 minutes.

Step-by-Step Integration Guide

Step 1: Access Your iCIMS Dashboard

Log into your iCIMS account and navigate to the "Integrations" section. This is where you will set up your connection with NTRVSTA.

What You Should See: A list of available integrations and options to manage them.

Step 2: Select NTRVSTA Integration

In the integrations menu, locate the NTRVSTA option. Click on "Add Integration" to begin the setup process.

Expected Outcome: A prompt asking for your NTRVSTA API credentials.

Step 3: Input NTRVSTA API Credentials

Retrieve your NTRVSTA API credentials from your NTRVSTA account settings. Enter these credentials into the designated fields in iCIMS.

What You Should See: Confirmation that the API credentials are valid.

Step 4: Configure Screening Parameters

Set your screening parameters in the NTRVSTA integration settings. This includes specifying which job roles will utilize AI phone screening and customizing screening questions.

Expected Outcome: A preview of your configured screening parameters and questions.

Step 5: Test the Integration

Conduct a test run by initiating a sample candidate screening through the iCIMS interface. Ensure that the AI phone screening process functions as expected and that results are returned to iCIMS.

What You Should See: Successful candidate screening results populated back into your iCIMS dashboard.

Troubleshooting Common Issues

1. API Credentials Not Accepted: Double-check that you’ve copied the API credentials correctly from NTRVSTA.
2. Screening Parameters Not Saving: Ensure that all required fields are filled out in the parameters section.
3. Test Screening Fails: Review integration settings for any mismatched configurations.
4. Slow Response Time: Check your internet connection and ensure both platforms are operational.
5. Data Not Syncing: Confirm that the integration is active and both platforms are updated to the latest version.

Timeline for Completion

Most teams complete the integration in under 30 minutes, allowing for immediate enhancements to your recruitment process.

Conclusion: Actionable Takeaways

1. Prepare Your Accounts: Ensure both iCIMS and NTRVSTA accounts are ready with admin access.
2. Follow the Steps: Adhere to the outlined steps carefully for a smooth integration experience.
3. Test Thoroughly: Always conduct a test screening to confirm functionality before going live.
4. Monitor Performance: After integration, track key metrics like screening time and candidate completion rates for continuous improvement.

Integrating AI phone screening with iCIMS can transform your hiring process, making it faster and more efficient in just under 30 minutes.