How to Reduce Turnover: Implementing AI Phone Screening in 30 Days

In 2026, the cost of employee turnover has reached an astonishing $1 trillion annually for U.S. businesses, with an average cost of $4,000 per hire. This staggering figure emphasizes the urgent need for effective hiring strategies that not only attract talent but also ensure long-term retention. Implementing AI phone screening can significantly reduce turnover rates by streamlining the hiring process and enhancing candidate quality. This article outlines a step-by-step approach to implementing AI phone screening within 30 days.

Prerequisites for Implementation

Before diving into the implementation process, ensure you have the following prerequisites in place:

1. Accounts and Access: Set up accounts with your chosen AI phone screening provider, such as NTRVSTA, and ensure administrative access is granted.
2. ATS Integration: Confirm that your Applicant Tracking System (ATS) supports integration with AI phone screening tools. NTRVSTA integrates with over 50 popular ATS platforms, including Greenhouse and Workday.
3. Time Estimate: Allocate approximately 2-3 hours for initial setup and configuration.

Step-by-Step Implementation Process

Step 1: Define Your Hiring Criteria

Clearly outline the skills, experience, and attributes that align with your organizational culture. This definition will serve as the foundation for your AI phone screening process.

Step 2: Configure the AI Phone Screening Tool

Follow these configuration steps:

1. Log into your NTRVSTA account.
2. Navigate to the settings and select “Phone Screening.”
3. Input your pre-defined hiring criteria and desired questions for the AI to ask candidates.
4. Set up screening parameters, such as availability and language preferences (NTRVSTA supports 9+ languages).

What You Should See: A customized screening tool ready to engage candidates.

Step 3: Integrate with Your ATS

Ensure that your AI phone screening tool is fully integrated with your ATS for seamless candidate management.

1. Go to the integration section in your NTRVSTA dashboard.
2. Select your ATS from the list and follow the prompts to connect.

Expected Outcome: Candidates screened through AI phone interviews will automatically populate in your ATS, streamlining your workflow.

Step 4: Launch the Screening Process

Start inviting candidates to participate in phone screenings.

1. Select candidates from your ATS and send invitations for AI phone screenings.
2. Monitor candidate progress and completion rates.

What You Should See: A 95%+ candidate completion rate, significantly higher than traditional methods.

Step 5: Analyze Results and Adjust

Use the analytics dashboard to assess screening outcomes and candidate quality.

1. Review metrics such as screening times, candidate ratings, and dropout rates.
2. Adjust your questions and criteria based on performance data.

Expected Outcome: Continuous improvement in candidate quality and alignment with your hiring goals.

Troubleshooting Common Issues

1. Integration Issues: If the ATS integration fails, double-check API keys and permissions.
2. Low Completion Rates: If candidate completion rates drop below 80%, consider revising the screening questions or simplifying the process.
3. Technical Glitches: Contact NTRVSTA support for assistance with any technical difficulties.
4. Inaccurate Scoring: Ensure that your criteria align with the actual job requirements to avoid mismatches.
5. Language Barriers: If candidates struggle with language, utilize NTRVSTA’s multilingual capabilities to cater to diverse backgrounds.

Timeline for Implementation

Most teams complete the setup and integration of AI phone screening within 30 days. Early adopters may see initial results in candidate quality and turnover reduction within the first hiring cycle.

Conclusion

Implementing AI phone screening can be a strategic move to reduce turnover and improve the quality of hires. Here are three actionable takeaways:

1. Define Clear Criteria: Start with a solid understanding of what success looks like in your organization.
2. Leverage Integration: Use your ATS to streamline the hiring process and maintain candidate engagement.
3. Continuously Analyze and Adjust: Regularly review screening results to refine your approach and enhance candidate quality.

By following this structured approach, organizations can not only reduce turnover but also create a more efficient and effective hiring process.