How to Integrate AI Phone Screening with Your Greenhouse ATS in 30 Minutes

In 2026, the hiring landscape continues to evolve, with AI phone screening emerging as a key player in streamlining the recruitment process. Studies show that organizations utilizing AI screening can reduce their candidate screening time by up to 75%, moving from an average of 45 minutes to just 12 minutes per candidate. This rapid efficiency not only saves time but also enhances the candidate experience, leading to a 95% completion rate compared to traditional methods. If you're using Greenhouse ATS, integrating AI phone screening can be accomplished in just 30 minutes, providing immediate benefits to your hiring team.

Prerequisites for a Smooth Integration

Before diving into the integration process, ensure you have the following:

1. Greenhouse ATS Account: Ensure you have admin access to your Greenhouse account.
2. AI Phone Screening Provider: Choose an AI phone screening solution, such as NTRVSTA.
3. Time Estimate: Set aside approximately 30 minutes for the integration process.
4. API Access: Make sure you have the necessary API keys from both Greenhouse and your AI screening provider.

Step-by-Step Integration Process

Step 1: Access Your Greenhouse Account

Log into your Greenhouse ATS account and navigate to the "Integrations" section.

What You Should See: A list of available integrations, including third-party tools.

Step 2: Retrieve API Keys

Go to your AI phone screening provider's dashboard to locate the API keys required for integration.

Expected Outcome: You should have both the API key and secret ready for use.

Step 3: Add the Integration in Greenhouse

In the "Integrations" section of Greenhouse, click on "Add a New Integration" and select your AI phone screening provider.

What You Should See: A prompt to enter your API keys.

Step 4: Configure Settings

Input the API keys from your AI phone screening provider and configure any additional settings, such as scheduling options or candidate notifications.

Expected Outcome: Integration settings saved successfully.

Step 5: Test the Integration

Run a test by selecting a candidate and initiating an AI phone screening.

What You Should See: The screening process should begin, and you will receive results in real-time.

Troubleshooting Common Issues

1. API Key Errors: Double-check that you've entered your API keys correctly.
2. Integration Not Showing Up: Ensure your Greenhouse account has the necessary permissions.
3. Screening Fails to Initiate: Verify that the candidate is eligible for screening based on your configured settings.
4. Delayed Results: Check your internet connection and API response times.
5. Configuration Issues: Revisit the setup steps to ensure all settings are correctly applied.

Integration Timeline

Most teams complete this integration in under 30 minutes, provided all prerequisites are met. With real-time AI phone screening, you can start seeing results immediately, optimizing your screening process from day one.

Conclusion: Key Takeaways for Successful Integration

1. Preparation is Key: Ensure you have admin access and API keys ready before starting the integration.
2. Follow Step-by-Step: Adhere to the outlined steps for a smooth integration process.
3. Test Thoroughly: Always run a test screening to confirm that everything is functioning as expected.
4. Stay Proactive: Address any troubleshooting issues promptly to avoid delays.
5. Measure Impact: Monitor your screening times and candidate completion rates to gauge the effectiveness of the integration.

Integrating AI phone screening with your Greenhouse ATS can drastically improve your recruitment efficiency and candidate experience.