How to Integrate AI Phone Screening with Workday in Under 1 Hour

As of May 2026, the integration of AI phone screening with applicant tracking systems (ATS) such as Workday has emerged as a pivotal strategy for organizations seeking efficiency in their hiring processes. In fact, companies that implement AI-driven phone screening experience a 30% reduction in time-to-hire and a 95% candidate completion rate, compared to traditional video interviews. This guide will provide you with a step-by-step setup to achieve this integration in under one hour, ensuring you can streamline your recruitment efforts effectively.

Prerequisites for Integration

Before diving into the integration process, ensure you have the following:

1. Workday Account: Admin-level access to your Workday account.
2. NTRVSTA Account: A registered account with NTRVSTA for AI phone screening capabilities.
3. API Credentials: Obtain API keys from both NTRVSTA and Workday.
4. Time Estimate: Set aside approximately 60 minutes for the entire process.

Step-by-Step Integration Guide

Step 1: Log into Workday

Begin by logging into your Workday account. Navigate to the Integration System settings to prepare for the API connection.

Expected Outcome: Access to integration settings.

Step 2: Configure API Access

In Workday, create a new API integration by selecting Create Integration System. Input the necessary details, including the name and type of integration.

Expected Outcome: A new API integration system is created.

Step 3: Set Up NTRVSTA API

Log into your NTRVSTA account. Navigate to the Integrations section and select API Configuration. Enter the API credentials obtained earlier.

Expected Outcome: Successful connection between NTRVSTA and Workday.

Step 4: Define Screening Parameters

Within the NTRVSTA platform, define your screening parameters, such as question sets, scoring criteria, and candidate communication preferences.

Expected Outcome: Customizable screening parameters are defined.

Step 5: Test the Integration

Conduct a test by sending a sample candidate profile from Workday to NTRVSTA for screening. Monitor the response time and completion.

Expected Outcome: A successful screening report returns to Workday.

Step 6: Go Live

Once testing is successful, enable the integration for live candidates. Inform your recruitment team about the new process.

Expected Outcome: AI phone screening is now live and operational.

Troubleshooting Common Issues

1. API Connection Failure: Double-check API credentials and permissions in both systems.
2. Screening Report Delays: Ensure that the candidate profile is complete and all necessary data fields are populated.
3. Integration Not Found: Verify that the integration system is correctly set up in Workday.
4. Candidate Not Receiving Call: Confirm that the candidate's contact information is accurate in the system.
5. Scoring Discrepancies: Review the scoring criteria defined in NTRVSTA to ensure alignment with expectations.

Timeline for Completion

Most teams can complete the integration in under 1 hour, provided that all prerequisites are met and the steps are followed diligently.

Conclusion

Integrating AI phone screening with Workday can significantly enhance your recruitment process. Here are three actionable takeaways:

1. Prepare Thoroughly: Ensure all accounts and credentials are set up before starting the integration.
2. Test Rigorously: Conduct multiple tests to ensure the integration works smoothly before going live.
3. Train Your Team: Educate your recruitment team on how to utilize the new system effectively for optimal results.

By following this guide, you can seamlessly integrate AI phone screening into your Workday system, ultimately leading to a more efficient hiring process.