Ai Phone Screening

How to Integrate AI Phone Screening with Workday in 45 Minutes

By NTRVSTA Team3 min read

How to Integrate AI Phone Screening with Workday in 45 Minutes

In 2026, the integration of AI phone screening solutions with HR systems like Workday is no longer a luxury; it's a necessity. Organizations that have embraced this technology are seeing candidate screening times drop by as much as 75%, from an average of 45 minutes to just 12. This article outlines a straightforward process for integrating AI phone screening into your Workday system in less than an hour, enabling HR leaders to streamline their hiring processes and improve candidate experience.

Prerequisites for Integration

Before diving into the integration process, ensure you have the following:

  • Workday Admin Access: You need permissions to configure integrations within your Workday account.
  • NTRVSTA Account: Create an account on NTRVSTA if you haven't already. This will provide access to the AI phone screening tool.
  • Estimated Time: Most teams can complete this integration in approximately 45 minutes.

Step-by-Step Integration Process

Step 1: Log in to Workday

Start by logging into your Workday account. Navigate to the "Integrations" section, where you will be able to add new integrations.

What You Should See: A dashboard displaying existing integrations and options to add new ones.

Step 2: Access NTRVSTA Integration Settings

In your NTRVSTA account, locate the "Integration" settings. This section will provide you with the necessary API keys and integration documentation.

What You Should See: API keys and a guide for integration with Workday.

Step 3: Configure the API in Workday

Return to Workday and select "Create New Integration." Choose "API Integration" and enter the details provided by NTRVSTA, including the API keys.

What You Should See: A confirmation that your API configuration has been saved successfully.

Step 4: Set Up Screening Parameters

Define the screening parameters you want to use within NTRVSTA. This includes the types of questions to ask, the scoring system for candidates, and any compliance checks you need.

What You Should See: A summary of the screening parameters ready for execution.

Step 5: Test the Integration

Conduct a test run using a sample candidate. This will ensure that data flows correctly between NTRVSTA and Workday.

What You Should See: A successful test result that confirms data is being sent and received properly.

Step 6: Go Live

After a successful test, you can activate the integration. Notify your team about the new process and provide training as needed.

What You Should See: Confirmation that the integration is live and operational.

Troubleshooting Common Issues

  1. API Connection Errors: Ensure your API keys are correctly entered in Workday.
  2. Data Not Syncing: Double-check the settings in both NTRVSTA and Workday for any discrepancies.
  3. Screening Parameters Not Applying: Revisit the configuration in NTRVSTA to ensure all parameters are set correctly.
  4. Integration Not Visible: Confirm that the integration is activated in Workday.
  5. Candidate Experience Issues: Review the screening process to ensure clarity and ease for candidates.

Timeline for Completion

Most teams complete the integration in about 45 minutes. However, allow for additional time for testing and team training.

Conclusion: Actionable Takeaways

  1. Prepare Ahead: Ensure you have admin access and your NTRVSTA account ready before starting.
  2. Follow the Steps: Adhere closely to the outlined steps for a smooth integration.
  3. Test Thoroughly: Always conduct a test run to confirm functionality before going live.
  4. Train Your Team: Provide necessary training to ensure your HR team is comfortable with the new tool.
  5. Monitor Performance: After integration, keep an eye on screening metrics to evaluate effectiveness.

Integrating AI phone screening with Workday is a strategic move that can drastically enhance your recruiting efficiency.

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