How to Integrate AI Phone Screening with iCIMS in Under 2 Hours

In a landscape where 75% of candidates abandon applications due to cumbersome processes, optimizing your hiring workflow is non-negotiable. Integrating AI phone screening with iCIMS can drastically reduce screening time from an average of 45 minutes to just 12. In this guide, we’ll break down how to achieve this integration in under two hours, enhancing your recruiting operations and improving candidate experience.

Prerequisites: What You Need to Get Started

Before diving into the integration process, ensure you have the following:

• iCIMS Account: Admin access to your iCIMS platform.
• NTRVSTA Account: A subscription to NTRVSTA’s AI phone screening service.
• Time Estimate: Allocate approximately 1-2 hours for the integration.
• Technical Support: Access to your IT team for any potential configuration issues.

Step-by-Step Integration Guide

Step 1: Access the iCIMS API Settings

Navigate to your iCIMS account settings. Here, you will find the API Management section, where you can generate API keys needed for the integration.

Step 2: Generate API Keys

1. Click on "Create New API Key."
2. Select the permissions required for NTRVSTA integration, such as candidate data access and job requisition management.
3. Save the generated API key securely; you’ll need it for the next step.

What You Should See: A new API key listed under your API Management.

Step 3: Configure NTRVSTA for Integration

Log in to your NTRVSTA account and navigate to the integration settings. Enter the API key obtained from iCIMS.

Expected Outcome: NTRVSTA should confirm the successful connection to your iCIMS account.

Step 4: Set Up AI Phone Screening Parameters

Define the parameters for your AI phone screenings, including:

• Job Roles: Specify which job requisitions will utilize phone screening.
• Screening Questions: Tailor questions to align with job requirements.

Step 5: Test the Integration

Conduct a test run by initiating a phone screening for a candidate in iCIMS. Monitor the process and ensure that candidate data is correctly captured and returned.

Expected Outcome: A successful test should display candidate responses in both NTRVSTA and iCIMS.

Troubleshooting Common Issues

1. API Key Errors: Double-check the permissions and ensure the key is active.
2. Data Sync Issues: Confirm that both platforms are connected and try refreshing the integration.
3. Screening Failures: Review your configured questions and ensure they are correctly set up in NTRVSTA.
4. Delayed Responses: Ensure that your internet connection is stable during testing.
5. Candidate Data Missing: Verify that candidate profiles are complete in iCIMS prior to screening.

Timeline: Most teams complete setup in under 2 hours.

Integration Benefits: Why AI Phone Screening?

Integrating AI phone screening with iCIMS not only streamlines the hiring process but also enhances candidate experience. With a 95% candidate completion rate for phone screenings compared to 40-60% for video, you can expect higher engagement levels. Additionally, NTRVSTA's real-time screening capabilities allow you to assess candidates 24/7, ensuring you never miss a qualified applicant.

Conclusion: Actionable Takeaways

1. Prepare Your Accounts: Ensure you have the necessary access and permissions before starting.
2. Follow the Steps: Adhere to the outlined steps for a swift integration.
3. Test Thoroughly: Conduct tests to ensure the system works as expected.
4. Train Your Team: Familiarize your recruiting team with the new workflow to maximize efficiency.
5. Monitor Performance: Regularly review the integration’s impact on your hiring metrics.

By following this guide, you can integrate AI phone screening with iCIMS in less than two hours, transforming your hiring process and improving candidate engagement.