How to Integrate AI Phone Screening with Greenhouse in 30 Minutes or Less

In 2026, nearly 75% of candidates prefer real-time phone interactions over asynchronous video interviews, according to recent research from Talent Board. This shift in candidate preference underscores the importance of adopting AI phone screening solutions that can enhance your recruitment process. Integrating NTRVSTA’s AI phone screening with Greenhouse can drastically improve your candidate experience and streamline your hiring workflow. This guide will walk you through the integration process in 30 minutes or less.

Prerequisites for Integration

Before you begin, ensure you have the following:

• NTRVSTA Account: You need an active NTRVSTA account with administrative access.
• Greenhouse Account: An active Greenhouse account with admin privileges.
• Time Estimate: Most teams complete this setup in approximately 30 minutes.

Step-by-Step Integration Guide

Step 1: Log into Your Accounts

Start by logging into both your NTRVSTA and Greenhouse accounts. Ensure you have the necessary permissions to make changes in both platforms.

What You Should See: Access to your dashboard on both platforms.

Step 2: Navigate to Greenhouse Integrations

In your Greenhouse account, go to the "Integrations" section found in the settings menu.

Expected Outcome: A list of available integrations where you can add new ones.

Step 3: Add NTRVSTA Integration

Search for NTRVSTA in the integrations list and select it. Click on “Add Integration” to begin the process.

Expected Outcome: You’ll be prompted to provide API keys or other necessary credentials.

Step 4: Enter API Credentials

In your NTRVSTA dashboard, locate the API keys under the integration settings. Copy these keys and paste them into the relevant fields in your Greenhouse account.

Expected Outcome: Successful entry of your API credentials, which will link the two platforms.

Step 5: Configure Screening Settings

After entering the API keys, configure your AI phone screening preferences within Greenhouse. Decide on the criteria for screening calls, such as specific questions or skills assessments.

Expected Outcome: Customized screening settings that align with your hiring goals.

Step 6: Test the Integration

Conduct a test run to ensure the integration is functioning correctly. Initiate a mock screening to verify that candidates receive calls as expected.

Expected Outcome: Successful mock screening and confirmation that the integration works.

Step 7: Go Live

Once testing is complete, you are ready to go live with your AI phone screening integration. Start scheduling actual candidate screenings.

Expected Outcome: Enhanced recruitment process with real-time AI phone screenings.

Troubleshooting Common Issues

1. Integration Not Connecting: Double-check API credentials for any typos.
2. Screenings Not Triggering: Ensure that the screening settings are properly configured in Greenhouse.
3. Call Quality Issues: Verify your network connection and settings in NTRVSTA.
4. Candidates Not Receiving Calls: Check candidate contact details for accuracy.
5. Screening Questions Not Appearing: Revisit the configuration settings in Greenhouse to ensure all questions are saved.

Timeline for Completion

Most teams complete the integration in about 30 minutes, allowing for a quick turnaround to enhance your hiring process.

Conclusion

Integrating NTRVSTA’s AI phone screening with Greenhouse can significantly improve your recruitment efficiency and candidate experience. Here are three actionable takeaways:

1. Prepare Your Accounts: Ensure you have admin access to both NTRVSTA and Greenhouse for a smooth integration.
2. Customize Your Screening: Tailor the AI screening questions to align with your specific hiring needs for better candidate evaluation.
3. Test Thoroughly: Run mock screenings before going live to ensure everything functions as expected.

By following these steps, you can seamlessly integrate AI phone screening into your Greenhouse system, enhancing your overall hiring strategy.