How to Integrate AI Phone Screening into Your Existing ATS in Just 30 Minutes

In 2026, the recruitment landscape is more competitive than ever, with organizations seeking innovative solutions to streamline their hiring processes. Surprisingly, many companies still overlook the efficiency of AI phone screening, which can reduce screening time from 45 to just 12 minutes. Integrating this technology into your existing Applicant Tracking System (ATS) not only enhances candidate experience but also significantly improves your team's productivity. Here’s a step-by-step guide to getting it done in just half an hour.

Prerequisites for Successful Integration

Before diving into the integration process, ensure you have the following in place:

• ATS Account: Ensure you have an active account with your ATS provider (e.g., Workday, iCIMS).
• Admin Access: You need administrative privileges to make changes in the ATS settings.
• AI Phone Screening Account: Set up your AI phone screening account with a provider like NTRVSTA.
• Estimated Time: Set aside 30 minutes for the integration process.

Step-by-Step Integration Process

Step 1: Log into Your ATS

Start by logging into your ATS dashboard using your admin credentials. This will give you access to the configuration settings necessary for integration.

Step 2: Access Integration Settings

Navigate to the "Integrations" or "API Settings" section of your ATS. This is where you will add the new integration.

Step 3: Add AI Phone Screening API

Locate the option to add a new integration and input the API key provided by your AI phone screening service. For NTRVSTA, this will typically be found in your account settings.

What You Should See: A confirmation message indicating that the API key has been accepted.

Step 4: Configure Screening Parameters

Set up the parameters for your AI phone screening, including:

• Screening Questions: Choose the questions you want the AI to ask based on the role.
• Scheduling Options: Define how candidates can schedule their phone screenings.

What You Should See: A preview of the configured screening process.

Step 5: Test the Integration

Run a test screening with a sample candidate to ensure everything is functioning properly. This step is critical to identify any potential issues before going live.

What You Should See: A successful screening completion with all responses logged in your ATS.

Step 6: Go Live

Once testing is complete, enable the AI phone screening feature for your candidates. Make sure to communicate this new process to your recruiting team.

What You Should See: Candidates can now schedule phone screenings through your ATS.

Troubleshooting Common Issues

1. API Key Not Accepted: Double-check the API key for typos or expiration.
2. Screening Questions Not Saving: Ensure you have saved changes before exiting the configuration page.
3. Test Screening Not Logging: Verify that the integration is active and that you’re using the correct candidate profile.
4. Scheduling Conflicts: Review your scheduling settings to avoid overlaps.
5. No Responses Recorded: Ensure that the AI phone screening service is correctly linked to your ATS.

Timeline

Most teams complete this integration in about 30 minutes, assuming all prerequisites are met. If additional troubleshooting is required, allocate extra time accordingly.

Conclusion

Integrating AI phone screening into your existing ATS can yield significant benefits, including reduced time-to-hire and improved candidate engagement. Here are three actionable takeaways:

1. Prepare Your Systems: Ensure all accounts and access rights are set up before starting the integration.
2. Follow the Steps: Stick to the outlined steps to achieve a successful integration without unnecessary delays.
3. Test Thoroughly: Always run tests to confirm functionality before making the system live for candidates.

By adopting AI phone screening, organizations can stay ahead in the competitive hiring market and enhance their overall recruitment strategy.