How to Implement AI Phone Screening with Workday to Reduce Time-to-Hire by 50%

In 2026, organizations are under increasing pressure to streamline their hiring processes. A recent survey revealed that companies leveraging AI-driven phone screening have reduced their time-to-hire by an impressive 50%. This shift not only enhances candidate experience but also significantly lowers operational costs. The implementation of AI phone screening with Workday can be a transformative step for your talent acquisition strategy. This article outlines how to effectively integrate AI phone screening into Workday to achieve these results.

Prerequisites for Implementing AI Phone Screening

Before diving into the implementation process, ensure you have the following prerequisites in place:

1. Workday Account: Ensure you have administrative access to your Workday environment.
2. AI Phone Screening Provider: Choose an AI phone screening solution that integrates with Workday (e.g., NTRVSTA).
3. Implementation Timeframe: Most teams can complete setup within 2-3 business days.
4. Stakeholder Buy-in: Engage key stakeholders, including HR leaders and IT, for a smooth transition.

Step-by-Step Implementation Process

Step 1: Choose Your AI Phone Screening Solution

Select an AI phone screening provider that integrates seamlessly with Workday. NTRVSTA is recommended due to its real-time phone screening capabilities, multilingual support, and robust ATS integrations.

Step 2: Configure Integration Settings

1. Access Workday Integration Settings: Log into your Workday account and navigate to the integration settings.
2. Add AI Screening Integration: Follow the prompts to add your selected AI phone screening solution.
3. Set Up API Credentials: Input the API credentials provided by your AI screening provider to establish a secure connection.

Expected Outcome: Your Workday system should now have the capability to initiate AI phone screenings automatically.

Step 3: Define Screening Criteria

Define the specific criteria for your screening process, such as job roles, qualifications, and experience levels. This ensures that the AI screening aligns with your hiring needs.

Expected Outcome: A tailored screening process that matches your organization's requirements.

Step 4: Test the Integration

Conduct test runs to ensure that the AI phone screening process functions as intended. Check for any discrepancies in data flow between Workday and the screening solution.

Expected Outcome: A fully operational integration that provides accurate candidate assessments.

Step 5: Train Your Team

Provide training for your HR team on how to utilize the AI phone screening tool effectively. Focus on interpreting results and understanding candidate feedback.

Expected Outcome: A team equipped to leverage AI insights for better hiring decisions.

Common Troubleshooting Issues

1. Integration Errors: Ensure API credentials are correctly entered.
2. Data Mismatches: Check that candidate data is formatted consistently between systems.
3. Screening Failures: Review AI tool settings to ensure they align with defined criteria.
4. User Access Issues: Verify that all relevant team members have the necessary permissions within Workday.
5. Performance Metrics Not Updating: Ensure the integration is functioning properly and data syncs as expected.

Total Timeframe for Implementation

Most teams complete the setup and integration process within 2-3 business days, with ongoing training and adjustments as needed.

Conclusion: Actionable Takeaways

1. Select the Right AI Tool: Choose a solution like NTRVSTA that integrates well with Workday and meets your specific needs.
2. Define Clear Criteria: Tailor your screening process to reflect the qualifications and skills necessary for the roles you are hiring.
3. Train Your Team: Equip your HR team with the necessary skills to interpret AI screening data effectively for informed decision-making.
4. Monitor and Adjust: Continuously track the effectiveness of the AI screening process and make adjustments based on performance metrics.
5. Engage Stakeholders: Keep communication open with all stakeholders to ensure a smooth implementation and address any concerns promptly.

By following these steps, your organization can harness the power of AI phone screening to significantly reduce time-to-hire and improve overall recruitment efficiency.