How to Implement AI Phone Screening with iCIMS in Under 1 Hour

In 2026, organizations are increasingly turning to AI-powered solutions to streamline their hiring processes. A recent survey revealed that companies using AI in recruitment can reduce their time-to-hire by an average of 30%. Implementing AI phone screening with iCIMS not only enhances candidate experience but also significantly improves efficiency in talent acquisition. This guide will provide you with a step-by-step approach to set up AI phone screening swiftly, ensuring your team can start benefiting from this technology in under an hour.

Prerequisites for a Quick Implementation

Before diving into the setup, ensure you have the following:

• iCIMS Account: You must have an active iCIMS account with administrative access.
• NTRVSTA Account: A registered account with NTRVSTA for AI phone screening services.
• Estimated Time: Most teams can complete the setup in approximately 45 minutes.
• Integration Permissions: Ensure you have permissions to modify integrations within iCIMS.

Step-by-Step Setup Process

Step 1: Log in to iCIMS

1. Navigate to the iCIMS portal and log in with your admin credentials.
   • What You Should See: Your iCIMS dashboard with access to various modules.

Step 2: Access the Integrations Section

1. Click on the "Settings" icon.
2. Select "Integrations" from the dropdown menu.
   • Expected Outcome: A list of available integrations.

Step 3: Add NTRVSTA Integration

1. Click on “Add New Integration.”
2. Search for NTRVSTA and select it.
3. Follow the prompts to connect your NTRVSTA account by entering your API key.
   • Expected Outcome: Successful connection message.

Step 4: Configure AI Phone Screening Settings

1. Navigate to the "Recruitment" section.
2. Under "Screening Options," select "AI Phone Screening."
3. Customize screening questions and parameters based on your hiring needs.
   • Expected Outcome: A confirmation that your settings have been saved.

Step 5: Test the Integration

1. Conduct a test run by creating a sample candidate profile.
2. Initiate an AI phone screening session.
   • What You Should See: A successful call simulation and feedback from the AI system.

Troubleshooting Common Issues

1. Integration Not Connecting: Double-check your API key and ensure it is correctly entered.
2. Screening Questions Not Saving: Ensure you are following the correct saving procedure after making changes.
3. No Call Initiation: Confirm that your NTRVSTA account is active and that you have sufficient call credits.
4. Delayed Responses from AI: Check your internet connection and ensure the NTRVSTA service is operational.
5. Incorrect Candidate Data: Verify that the candidate profiles have been correctly imported from iCIMS.

Timeline for Completion

Most teams complete the AI phone screening setup in under 1 hour, with a significant portion of this time spent on configuring questions and testing the integration.

Conclusion: Actionable Takeaways

1. Prepare Accounts: Ensure both your iCIMS and NTRVSTA accounts are ready before starting the setup to avoid delays.
2. Customize Screening: Tailor your AI phone screening questions to fit your specific hiring needs for better candidate engagement.
3. Conduct Test Runs: Always perform a test run to ensure the integration functions correctly before using it with real candidates.
4. Monitor Performance: Once implemented, track metrics such as candidate completion rates and time-to-hire to measure the impact.
5. Stay Updated: Regularly check for updates from both iCIMS and NTRVSTA to leverage new features and enhancements.