How to Implement AI Phone Screening in 30 Minutes Using iCIMS

In the ever-evolving landscape of talent acquisition, organizations are increasingly turning to AI phone screening to streamline their hiring processes. A recent study found that companies using AI-driven screening tools reduced their candidate screening time from an average of 45 minutes to just 12 minutes. This efficiency not only accelerates hiring but also enhances candidate experience, with 95% of candidates preferring real-time phone interactions over asynchronous video formats. In this guide, we will show you how to implement AI phone screening with iCIMS in just 30 minutes, enabling your team to reap these benefits quickly.

Prerequisites for Implementation

Before diving into the setup process, ensure you have the following:

• iCIMS Account: Access to your organization's iCIMS ATS.
• Admin Access: You need administrative permissions to configure integrations and settings.
• Time Estimate: Allocate approximately 30 minutes for the setup and testing process.

Step-by-Step Implementation Guide

Step 1: Log into Your iCIMS Account

Start by logging into your iCIMS account. Ensure that you have the correct administrative permissions to access the integration settings.

What You Should See: The iCIMS dashboard with access to your hiring workflows.

Step 2: Navigate to Integrations

Go to the "Settings" tab and click on "Integrations." Here, you can manage existing integrations and add new ones.

Expected Outcome: A list of current integrations with an option to add new ones.

Step 3: Select AI Phone Screening Integration

Click on “Add Integration” and search for your AI phone screening tool. In this case, select NTRVSTA as your AI phone screening partner.

What You Should See: The integration setup page for NTRVSTA.

Step 4: Configure Integration Settings

Follow the prompts to configure the integration. This typically includes entering API keys, setting up call parameters, and defining candidate screening workflows.

Expected Outcome: Successfully configured integration settings that allow for real-time phone screening.

Step 5: Test the Integration

Run a test to ensure the AI phone screening tool is fully operational. This involves conducting a mock interview to see if calls are being recorded and data is being captured in iCIMS.

What You Should See: A successful test call indication and data logged within the iCIMS ATS.

Step 6: Train Your Team

Finally, provide a brief training session for your recruiting team on how to utilize the new AI phone screening feature effectively.

Expected Outcome: Your team is equipped to start using AI phone screening in their recruitment processes.

Troubleshooting Common Issues

1. Integration Not Connecting: Double-check API keys and permissions.
2. Calls Not Recording: Ensure that call recording settings are enabled in the integration.
3. Data Not Syncing: Verify that the integration settings are correctly configured in both iCIMS and NTRVSTA.
4. User Permissions: Confirm that all users have the necessary permissions to access the new feature.
5. Testing Errors: If the test call fails, review network settings and ensure you have a stable internet connection.

Timeline for Implementation

Most teams complete the setup and initial testing of AI phone screening with NTRVSTA in approximately 30 minutes. This quick deployment allows for immediate integration into your recruitment workflow.

Conclusion

By implementing AI phone screening with iCIMS, your organization can significantly reduce hiring timelines and enhance candidate engagement. Here are three specific, actionable takeaways to get started:

1. Prepare Your Team: Ensure that all team members have access to iCIMS and are aware of the upcoming changes.
2. Prioritize Testing: Always run a test to confirm that the integration works seamlessly before going live.
3. Monitor Performance: After implementation, analyze metrics such as screening time and candidate satisfaction to gauge effectiveness.