How to Effectively Implement AI Phone Screening with Greenhouse in Under 30 Minutes

In a surprising shift, 75% of candidates now prefer phone interviews over video screenings, according to a recent survey by TalentTech in February 2026. This preference is reshaping how organizations approach their hiring processes, making real-time AI phone screening an essential tool in talent acquisition. Implementing AI phone screening with Greenhouse can streamline your recruitment workflow, enhance candidate experience, and significantly reduce time-to-hire. Here’s how you can set it up effectively in under 30 minutes.

Prerequisites for Implementation

Before diving into the setup, ensure you have the following:

• Greenhouse Account: Access to your organization’s Greenhouse ATS.
• Admin Access: You’ll need administrative privileges to configure integrations.
• NTRVSTA Account: Set up an account with NTRVSTA for AI phone screening capabilities.
• Estimated Time: Allocate approximately 30 minutes for the setup process.

Step-by-Step Guide to Setup

Step 1: Log into Greenhouse

Begin by logging into your Greenhouse account. Ensure you have the necessary permissions to modify integrations.

What You Should See: The Greenhouse dashboard with access to job postings and candidate management.

Step 2: Navigate to Integrations

From the dashboard, go to the “Integrations” tab located in the settings menu.

Expected Outcome: A list of available integrations where you can add new ones.

Step 3: Add NTRVSTA Integration

Click on “Add Integration” and search for NTRVSTA. Follow the prompts to connect your NTRVSTA account to Greenhouse.

Expected Outcome: A successful connection message, confirming that NTRVSTA is now integrated.

Step 4: Configure AI Screening Parameters

Set up the parameters for the AI phone screening, such as the types of questions to ask, screening criteria, and candidate qualifications.

Expected Outcome: A tailored screening process that aligns with your hiring needs.

Step 5: Test the Integration

Conduct a test run of the AI phone screening with a mock candidate profile to ensure everything functions as expected.

Expected Outcome: A feedback report from the AI screening, indicating the effectiveness of the setup.

Step 6: Communicate with Your Team

Inform your recruiting team about the new screening process and provide them with necessary training resources.

Expected Outcome: Team members are equipped to utilize AI phone screening effectively.

Step 7: Go Live

Once testing is successful, make the AI phone screening live for all new candidates.

Expected Outcome: Candidates can now participate in AI phone screenings, enhancing your recruitment process.

Troubleshooting Common Issues

1. Integration Fails to Connect: Ensure you have the correct API keys from NTRVSTA.
2. Screening Questions Not Saving: Double-check your permissions in Greenhouse.
3. AI Does Not Recognize Candidate Responses: Review the questions for clarity and relevance.
4. Delayed Feedback Reports: Check your internet connection and refresh the integration.
5. Team Members Unable to Access Screening Results: Confirm they have the necessary access rights.

Timeline for Implementation

Most teams complete the setup of AI phone screening with Greenhouse in under 30 minutes. Allow an additional 30 minutes for team training and familiarization with the new process.

Conclusion

Implementing AI phone screening with Greenhouse can dramatically enhance your recruitment efficiency. Here are three actionable takeaways:

1. Prioritize Candidate Experience: Use AI phone screening to provide a quick and accessible interview process.
2. Leverage Data for Better Decisions: Utilize the feedback reports from AI screenings to refine your hiring criteria.
3. Train Your Team: Ensure your recruiting team is well-versed in the new process to maximize its effectiveness.

By following these steps, you can create a streamlined and effective hiring process that meets the demands of today’s candidates.