How to Configure NTRVSTA for Multilingual Phone Screening in 30 Minutes

In 2026, organizations that prioritize multilingual capabilities in their recruitment processes see a 25% increase in candidate engagement compared to those that don’t. As businesses expand into diverse markets, ensuring your hiring process is accessible to candidates in their native languages is not just a nicety; it’s a competitive advantage. NTRVSTA, with its robust multilingual phone screening capabilities, can be configured quickly to meet these needs. This guide will walk you through the steps to set up NTRVSTA for multilingual phone screening in just 30 minutes.

Prerequisites for Successful Configuration

Before diving into the configuration steps, ensure you have the following:

1. NTRVSTA Account: An active NTRVSTA account with admin access.
2. ATS Integration: Verify that your Applicant Tracking System (such as Greenhouse or Lever) is integrated with NTRVSTA.
3. Multilingual Requirements: A clear understanding of the languages you want to support based on your candidate demographics.
4. Time Estimate: Set aside approximately 30 minutes for the configuration process.

Step-by-Step Configuration Instructions

Step 1: Access the NTRVSTA Dashboard

Log into your NTRVSTA account. Navigate to the configuration settings by clicking on the "Settings" tab in the main menu.

Expected Outcome: You’ll see various configuration options available for customization.

Step 2: Select Multilingual Options

In the settings menu, locate the "Multilingual Settings" section. Here, you will find options to add languages.

Expected Outcome: A list of available languages will appear. You can select multiple languages based on your hiring needs.

Step 3: Configure Language Preferences

Once you've selected the languages, configure the language preferences for phone screenings. You can set primary and secondary languages for different candidate profiles.

Expected Outcome: Candidates will receive screening calls in their preferred language, enhancing their experience.

Step 4: Customize Screening Questions

In the "Screening Questions" section, create or modify questions to be asked during the phone screening. Ensure that questions are available in all selected languages.

Expected Outcome: The system will now deliver these questions to candidates in their chosen language.

Step 5: Test the Configuration

Conduct a test screening by calling a colleague or using a test candidate profile. Ensure that the language settings work as intended and that the questions are appropriately delivered.

Expected Outcome: You should successfully complete a screening in the chosen language, confirming that all settings are correctly configured.

Step 6: Save and Launch

After testing, save your configurations. You are now ready to launch multilingual screenings.

Expected Outcome: Your NTRVSTA system is fully configured for multilingual phone screenings, ready to engage diverse candidates.

Common Troubleshooting Issues

1. Language Not Available: If a desired language is not in the list, contact NTRVSTA support for assistance.
2. Questions Not Translating: Ensure that all questions have been entered in the selected languages.
3. Integration Issues: Verify that your ATS is properly linked to NTRVSTA to avoid data transfer problems.
4. Testing Failures: Double-check language preferences and ensure the candidate's profile reflects the correct settings.
5. Call Quality Issues: Ensure a stable internet connection for optimal call performance.

Timeline for Completion

Most teams can complete the configuration process in approximately 30 minutes, depending on the number of languages and questions being set up.

Conclusion: Key Takeaways

1. Understand Your Demographics: Identify the languages most spoken by your target candidate pool to optimize engagement.
2. Test Thoroughly: Always run a test screening to ensure the system is working as expected before going live.
3. Leverage ATS Integrations: Make sure your ATS is fully integrated with NTRVSTA to streamline your recruitment process.
4. Stay Updated: Regularly check for new language options and features released by NTRVSTA to keep your screening process fresh.
5. Monitor Candidate Feedback: After implementation, gather feedback from candidates to continuously improve the screening experience.

By following these steps, HR leaders can effectively set up NTRVSTA for multilingual phone screening, ensuring a more inclusive and engaging hiring process.