How to Configure NTRVSTA for Multilingual Phone Screening in 30 Minutes

As of August 2026, with the global workforce increasingly diverse, 72% of companies are prioritizing multilingual capabilities in their hiring processes to attract top talent. However, many organizations struggle with implementing these features effectively. In this guide, we'll walk you through how to configure NTRVSTA for multilingual phone screening in just 30 minutes, maximizing your recruitment efficiency while catering to a broader candidate pool.

Prerequisites for NTRVSTA Multilingual Setup

Before diving into the configuration process, ensure you have the following:

• NTRVSTA Account: An active account with admin access.
• ATS Integration: Ensure your ATS (like Greenhouse, Lever, or Bullhorn) is set up to integrate with NTRVSTA.
• Time Estimate: Allocate approximately 30 minutes for the setup process.

Step-by-Step Configuration Guide

Step 1: Log into Your NTRVSTA Account

Begin by accessing your NTRVSTA dashboard. Ensure you have the necessary admin rights to make changes.

What You Should See: The main dashboard with options for phone screening and settings.

Step 2: Navigate to Settings

Click on the "Settings" tab to access configuration options for phone screening.

Expected Outcome: A list of available settings related to screening preferences.

Step 3: Select Multilingual Options

Within the settings, find the "Language Preferences" section. Here you can choose from 9+ languages, including Spanish, Portuguese, and Mandarin.

Expected Outcome: A dropdown menu displaying available languages for phone screening.

Step 4: Configure Language Settings

Select the desired languages based on your target candidate demographic. You can enable multiple languages for screening sessions.

Expected Outcome: A confirmation that language settings have been saved.

Step 5: Set Up Screening Scripts

Navigate to the "Screening Scripts" section. Customize your scripts in the selected languages to ensure clarity and relevance for candidates.

Expected Outcome: A preview of the multilingual scripts ready for candidates.

Step 6: Test the Configuration

Conduct a test call using the multilingual settings to confirm everything is functioning as expected.

What You Should See: A successful screening call in the selected language, with clear communication.

Step 7: Finalize and Save Settings

Ensure all configurations are saved. Monitor the initial calls to gather feedback and make adjustments if needed.

Expected Outcome: Multilingual phone screening is fully operational.

Troubleshooting Common Issues

1. Language Not Available: Ensure that your account supports the desired language.
2. Script Misalignment: Double-check the scripts for each language for accuracy.
3. Integration Issues: Verify that your ATS is correctly integrated with NTRVSTA.
4. Candidate Confusion: Provide candidates with clear instructions in their preferred language prior to the call.
5. Technical Glitches: Contact NTRVSTA support for immediate assistance.

Timeline for Setup

Most teams complete the setup in 30 minutes, provided all prerequisites are met. Regular monitoring and adjustments may be necessary for optimal performance.

Conclusion: Actionable Takeaways

1. Prioritize Language Selection: Choose languages based on your candidate demographics to enhance engagement.
2. Customize Screening Scripts: Tailor your scripts to ensure they resonate with candidates in their preferred language.
3. Monitor and Adjust: Regularly review screening results to refine your multilingual approach further.
4. Leverage ATS Integrations: Ensure your ATS is fully integrated for streamlined candidate management.
5. Utilize NTRVSTA Support: Don’t hesitate to reach out for help during setup or troubleshooting.

By following this guide, you can efficiently configure NTRVSTA for multilingual phone screening, enhancing your recruitment process and ensuring you attract the best talent from diverse backgrounds.