How to Configure NTRVSTA for Multilingual Candidates in 60 Minutes

In 2026, the demand for multilingual candidates continues to rise, with 70% of organizations recognizing the importance of language diversity in their workforce. Hiring managers are increasingly seeking to connect with talent that reflects their customer base and local markets. However, many ATS and screening tools fall short when it comes to accommodating candidates who speak languages other than English. NTRVSTA stands out with its real-time AI phone screening capabilities in over nine languages, making it a prime choice for companies looking to enhance their multilingual hiring processes. This guide will walk you through configuring NTRVSTA for multilingual candidates in just 60 minutes.

Prerequisites for Configuration

Before diving into the setup, ensure you have the following:

1. NTRVSTA Account: An active account with administrative access.
2. ATS Integration: Familiarity with your ATS (e.g., Greenhouse, Workday) for smooth integration.
3. Time Estimate: Allocate about 60 minutes for the full configuration process.

Step-by-Step Configuration Process

Step 1: Log into Your NTRVSTA Account

Begin by logging into your NTRVSTA account. Navigate to the configuration dashboard where you can manage settings for your AI phone screening.

Expected Outcome: You should see the main dashboard with options to configure various settings.

Step 2: Access the Language Settings

Locate the "Language Settings" tab within the configuration dashboard. Here, you will select the languages you want to support for your phone screenings.

Expected Outcome: A dropdown menu displaying available languages, including Spanish, Portuguese, and Mandarin.

Step 3: Select Desired Languages

Choose the languages that align with your target candidate pool. You can select multiple languages to cater to various demographics.

Expected Outcome: A confirmation message indicating the selected languages have been saved.

Step 4: Customize Screening Questions

Customize your screening questions in each language. NTRVSTA allows you to create tailored questions that reflect the nuances of each language and culture.

Expected Outcome: A preview of the questions in the selected languages, ensuring they are contextually appropriate.

Step 5: Set Up Language-Specific Candidate Flow

Configure the candidate flow based on language preferences. This includes setting up automated responses and follow-up questions in the chosen languages.

Expected Outcome: A flowchart visualizing the candidate journey, ensuring language-specific paths are clear.

Step 6: Test the Configuration

Conduct a test screening with a multilingual candidate profile to ensure everything functions as intended. This step is crucial for identifying any potential issues before going live.

Expected Outcome: A successful test call with accurate language responses and no glitches in the flow.

Step 7: Go Live

Once testing is complete and you’re satisfied with the configuration, make your NTRVSTA setup live. Inform your recruiting team about the new multilingual capabilities.

Expected Outcome: A confirmation that your setup is live, ready to engage multilingual candidates.

Troubleshooting Common Issues

1. Language Not Available: Ensure you have selected the correct language pack in your settings.
2. Candidate Flow Issues: Review the flowchart for any misconfigurations in the candidate journey.
3. Quality of Screening Questions: Reassess the questions for cultural relevance and clarity.
4. Technical Glitches During Testing: Restart the application and check your internet connection.
5. Integration Errors with ATS: Verify the integration settings in your ATS and NTRVSTA.

Timeline for Completion

Most teams complete the configuration in 60 minutes. However, if you encounter issues, allow an additional 30 minutes for troubleshooting.

Conclusion: Actionable Takeaways

1. Prioritize Multilingual Hiring: Recognize the increasing importance of language diversity in your recruitment strategy.
2. Utilize NTRVSTA's Features: Take full advantage of NTRVSTA’s multilingual capabilities to enhance candidate experience and streamline the screening process.
3. Regularly Update Configurations: Continually reassess and update your language settings to align with your evolving talent needs.

By following these steps, you can efficiently configure NTRVSTA for multilingual candidates, enhancing your recruitment strategy and tapping into a broader talent pool.