How to Configure NTRVSTA for Multilingual AI Phone Screening in Under 30 Minutes

In 2026, approximately 60% of candidates prefer to engage in their native language during the recruitment process. This statistic underscores the importance of multilingual capabilities in modern talent acquisition. Configuring NTRVSTA for multilingual AI phone screening not only enhances the candidate experience but also significantly improves your recruitment efficiency. In this guide, we’ll walk you through the setup process, ensuring you can implement this feature in under 30 minutes.

Prerequisites for Setup

Before diving into the configuration, ensure you have the following:

• Accounts: An active NTRVSTA account with administrative access.
• ATS Integration: Confirm your ATS (e.g., Greenhouse, Lever) is set up for integration with NTRVSTA.
• Multilingual Requirements: Identify the languages you will support based on your candidate demographics.
• Time Estimate: Allocate approximately 30 minutes for the entire setup process.

Step-by-Step Configuration Process

Step 1: Access NTRVSTA Admin Dashboard

Log into your NTRVSTA account and navigate to the Admin Dashboard. Here, you’ll manage all configurations related to phone screening.

Expected Outcome: You should see an overview of your account settings and options for configuring AI screening.

Step 2: Select Multilingual Settings

Locate the “Language Options” section within the dashboard. Click on “Add Language” to begin configuring multilingual capabilities.

Expected Outcome: A dropdown menu will appear, listing available languages supported by NTRVSTA.

Step 3: Choose Supported Languages

Select the languages you wish to enable for phone screening. NTRVSTA currently supports over nine languages, including Spanish, Portuguese, and Mandarin.

Expected Outcome: The selected languages will now appear in your configuration list.

Step 4: Customize Screening Scripts

For each selected language, customize your phone screening scripts to reflect culturally relevant questions and responses. This ensures that candidates feel understood and engaged.

Expected Outcome: Each language will have tailored scripts ready for deployment.

Step 5: Test the Configuration

Conduct a test screening in each language to ensure the AI processes responses accurately. This can be done by using sample candidates or internal staff.

Expected Outcome: Smooth operation of the AI screening process with accurate language detection and response handling.

Step 6: Launch and Monitor

Once testing is complete, launch the multilingual screening feature. Monitor the initial screenings for any discrepancies or issues.

Expected Outcome: The system should operate efficiently, with candidates engaging in their preferred language.

Troubleshooting Common Issues

1. Language Not Recognized: Ensure that the language selected is supported by NTRVSTA.
2. Script Errors: Verify that the scripts are correctly formatted and free of typos.
3. Integration Issues: Confirm that your ATS integration is functioning properly; re-authenticate if necessary.
4. Candidate Confusion: Review the wording of your scripts to ensure clarity and cultural appropriateness.
5. Technical Glitches: If the system fails to record responses, contact NTRVSTA support for real-time assistance.

Timeline for Configuration

Most teams complete the multilingual setup in under 30 minutes, provided all prerequisites are in place and there are no significant interruptions.

Conclusion: Key Takeaways

1. Prioritize Multilingual Options: With a growing percentage of candidates preferring their native language, offering multilingual screening is no longer optional.
2. Tailor Your Approach: Customizing scripts for each language can significantly enhance candidate engagement and satisfaction.
3. Test Thoroughly: Always run tests to ensure that your configurations work as intended before launching to candidates.
4. Monitor and Adjust: Keep an eye on the performance of your multilingual screenings to make necessary adjustments quickly.
5. Utilize NTRVSTA's Strengths: With real-time phone screening and 50+ ATS integrations, NTRVSTA offers robust support for multilingual recruitment efforts.