How to Configure NTRVSTA for Multilingual AI Phone Screening in 2026

As of May 2026, the demand for multilingual capabilities in recruitment has surged, with 63% of organizations reporting that they need to hire candidates who can communicate effectively in multiple languages. This trend is particularly pronounced in industries such as healthcare, logistics, and retail, where diverse workforces are essential. NTRVSTA’s AI phone screening solution allows organizations to configure multilingual screening in just 30 minutes, streamlining the hiring process and enhancing candidate experience. Here’s how to do it efficiently.

Prerequisites for Configuring NTRVSTA

Before diving into the configuration process, ensure you have the following prerequisites in place:

1. NTRVSTA Account: An active subscription to NTRVSTA.
2. Admin Access: Ensure you have administrative access to your NTRVSTA dashboard.
3. ATS Integration: Familiarity with your Applicant Tracking System (ATS) for seamless integration (e.g., Greenhouse, Workday).
4. Time Estimate: Allocate approximately 30 minutes for the configuration process.

Step-by-Step Configuration Guide

Step 1: Log into Your NTRVSTA Dashboard

Access your NTRVSTA account using your admin credentials. Navigate to the “Settings” section on the left-hand menu.

Expected Outcome: You should see the main dashboard with configuration options available.

Step 2: Navigate to Language Settings

In the settings menu, find the “Language Preferences” tab. Here, you can select the languages you want to enable for phone screening.

Expected Outcome: A list of available languages, including Spanish, Portuguese, Mandarin, and others, should be displayed.

Step 3: Select Multilingual Options

Choose the desired languages for your screening process. You can select multiple languages based on your recruitment needs.

Expected Outcome: A confirmation message indicating that the languages have been selected successfully.

Step 4: Configure Screening Questions

Under the “Screening Questions” section, create or edit your phone screening questions to ensure they are available in the selected languages.

Expected Outcome: Each question should now have the option to be translated into the selected languages.

Step 5: Test the Configuration

Conduct a test screening using a sample candidate profile to ensure the multilingual options function correctly.

Expected Outcome: The system should conduct the screening in the selected language without issues.

Step 6: Integrate with Your ATS

If you haven’t already, integrate NTRVSTA with your ATS to ensure candidate data flows seamlessly between platforms.

Expected Outcome: Successful integration confirmation, allowing for automatic updates in candidate records.

Troubleshooting Common Issues

1. Language Not Appearing: Ensure that you have selected the language in the settings. If it still doesn’t appear, refresh your browser.
2. Questions Not Translated: Double-check that each question has been manually translated and saved.
3. Integration Errors: Review your ATS settings to ensure that the NTRVSTA integration is correctly set up.
4. Screening Failure: If the test screening fails, verify your internet connection and retry the test.
5. Candidate Issues: If candidates report problems, check if the selected language matches their preference.

Timeline

Most teams complete the configuration in about 30 minutes, assuming all prerequisites are met.

Conclusion: Actionable Takeaways

1. Prepare in Advance: Ensure all prerequisites are in place before beginning the configuration process to avoid delays.
2. Utilize ATS Integrations: Maximize efficiency by integrating NTRVSTA with your existing ATS for streamlined data management.
3. Test Thoroughly: Always conduct test screenings in each language to ensure a smooth candidate experience.
4. Stay Updated: Regularly review and update your screening questions to reflect current organizational needs and language requirements.
5. Engage Candidates: Use multilingual screening to enhance engagement with candidates from diverse backgrounds, improving your hiring outcomes.