How to Configure NTRVSTA for Multilingual AI Phone Screening in 30 Minutes

As of September 2026, the demand for multilingual capabilities in recruitment is skyrocketing, especially in industries like healthcare, logistics, and retail. With 70% of companies reporting challenges in hiring diverse talent due to language barriers, the need for effective multilingual screening solutions has never been more critical. NTRVSTA’s AI-powered phone screening offers a robust solution that can be set up in just 30 minutes, allowing organizations to efficiently engage candidates across multiple languages. This tutorial will guide you through the configuration process step-by-step.

Prerequisites for Configuration

Before diving into the setup, ensure you have the following:

• NTRVSTA Account: An active account to access the platform.
• Admin Access: Necessary permissions to configure settings.
• ATS Integration: Ensure your ATS (like Greenhouse or Workday) is prepared for integration.
• Time Estimate: Set aside approximately 30 minutes to complete the configuration.

Step-by-Step Configuration Guide

Step 1: Log into NTRVSTA

Begin by logging into your NTRVSTA account. Navigate to the admin dashboard where you can access the configuration settings.

Expected Outcome: You should see the main dashboard with various configuration options available.

Step 2: Access Language Settings

From the dashboard, locate the "Language Settings" section. Here, you will enable multilingual support.

Expected Outcome: Options for selecting languages will be visible. NTRVSTA supports over 9 languages, including Spanish, Portuguese, and Mandarin.

Step 3: Select Languages

Choose the languages you want to enable for your phone screening process. You can select multiple languages to accommodate your candidate pool.

Expected Outcome: A confirmation message indicating successful selection of languages.

Step 4: Configure AI Screening Questions

Next, navigate to the "Screening Questions" section. Customize your questions to be relevant to the selected languages. NTRVSTA allows you to create specific questions for each language.

Expected Outcome: You will see a preview of how questions will appear to candidates in their chosen language.

Step 5: Integrate with Your ATS

Ensure that NTRVSTA is integrated with your ATS. Go to the "Integrations" section and follow the prompts to connect your ATS with NTRVSTA.

Expected Outcome: Integration status should read "Connected," indicating that candidate data will flow seamlessly between systems.

Step 6: Test the Configuration

Before going live, conduct a test screening. Use a sample candidate profile to simulate the process in each selected language.

Expected Outcome: You should receive feedback from the AI screening process for all languages selected.

Step 7: Go Live

Once testing is complete and you are satisfied with the setup, go live. Announce the availability of multilingual screening to your recruitment team.

Expected Outcome: Candidates can now engage with the AI phone screening process in their preferred language.

Troubleshooting Common Issues

1. Integration Failures: Ensure your ATS API keys are correctly entered and that the ATS is functioning.
2. Language Not Showing: Double-check language settings; ensure you saved your selections.
3. Screening Questions Missing: Verify that questions have been created for each language.
4. Candidate Feedback Delays: Check your internet connection and server status.
5. Low Candidate Completion Rates: Review the user experience; ensure the process is intuitive and clear.

Timeline for Setup

Most teams complete the configuration in approximately 30 minutes. This includes all steps from initial login to going live with the multilingual screening.

Conclusion: Key Takeaways

1. Prepare Your Environment: Ensure you have an active NTRVSTA account and admin access before starting.
2. Select Relevant Languages: Tailor your screening process to meet the language needs of your candidate demographic.
3. Integrate Thoroughly: Ensure your ATS integration is seamless for optimal data flow.
4. Test Before Launch: Conduct tests to iron out any issues before going live.
5. Monitor Candidate Engagement: After launch, track completion rates and candidate feedback to refine the process.

By following this guide, your organization can harness the power of NTRVSTA’s multilingual AI phone screening capabilities, improving candidate engagement and broadening your talent pool significantly.