Ai Phone Screening

How to Configure NTRVSTA for Automated Candidate Feedback in 30 Minutes

By NTRVSTA Team3 min read

How to Configure NTRVSTA for Automated Candidate Feedback in 30 Minutes

In the competitive talent acquisition landscape of 2026, efficient candidate communication is crucial. A staggering 70% of candidates report that timely feedback significantly influences their perception of an employer. This article walks you through configuring NTRVSTA for automated candidate feedback within just 30 minutes, enhancing candidate experience and streamlining your hiring process.

Prerequisites for Configuration

Before diving into the setup, ensure you have the following:

  • NTRVSTA Account: An active account with admin access to configure settings.
  • ATS Integration: Ensure your ATS (like Lever or Greenhouse) is integrated with NTRVSTA for seamless data flow.
  • Time Estimate: Allocate approximately 30 minutes for the entire configuration process.

Step-by-Step Configuration

Step 1: Log into NTRVSTA

Begin by logging into your NTRVSTA account using your admin credentials.

What You Should See: The NTRVSTA dashboard with various configuration options.

Step 2: Navigate to Automation Settings

On the dashboard, locate the 'Automation' tab. This section contains settings for candidate communication.

Expected Outcome: Access to automation features, including automated feedback options.

Step 3: Enable Automated Feedback

Within the Automation settings, find the 'Candidate Feedback' option. Toggle the switch to enable automated feedback.

Expected Outcome: The system is now set to provide feedback to candidates automatically post-interview.

Step 4: Customize Feedback Templates

Customize the feedback templates that candidates will receive. You can adjust the tone, content, and specific details to align with your company’s voice.

Expected Outcome: Tailored messages that resonate with your brand and provide valuable insights to candidates.

Step 5: Set Feedback Triggers

Define when feedback will be sent. Options typically include immediate post-interview or at the end of the recruitment process.

Expected Outcome: Candidates receive timely feedback, improving their overall experience.

Step 6: Test the Configuration

Conduct a test run by completing a mock interview and checking if the feedback is generated and sent as intended.

Expected Outcome: Confirmation that automated feedback is functioning correctly.

Step 7: Review and Finalize Settings

Review all configurations and ensure everything is set according to your preferences. Save your changes.

Expected Outcome: A fully operational automated feedback system ready for deployment.

Troubleshooting Common Issues

  1. Feedback not sending: Check if the automation toggle is enabled.
  2. Incorrect template used: Ensure the correct feedback template is selected in the settings.
  3. Feedback timing issues: Verify the triggers are set correctly.
  4. Data not syncing with ATS: Check the integration settings to confirm they are active.
  5. Candidates not receiving emails: Validate email addresses in the candidate profiles.

Timeline for Completion

Most teams can complete the configuration in approximately 30 minutes, provided all prerequisites are met.

Conclusion: Key Takeaways for Implementation

  1. Timely Feedback Matters: Automated feedback enhances the candidate experience, directly impacting your employer brand.
  2. Customization is Key: Tailor your feedback templates to reflect your company’s values and voice.
  3. Test Thoroughly: Always conduct a test run to ensure the system functions as desired before going live.
  4. Monitor Performance: Post-implementation, track candidate engagement metrics to assess the impact of automated feedback.
  5. Continuous Improvement: Regularly update feedback templates based on candidate responses and evolving company standards.

By leveraging NTRVSTA for automated candidate feedback, your organization can significantly improve candidate experience while streamlining your recruitment process.

Ready to Enhance Your Candidate Experience?

Discover how NTRVSTA can transform your recruitment process with automated feedback solutions tailored to your needs.

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