How to Configure AI Phone Screening with JazzHR in 30 Minutes

In 2026, the demand for efficient, effective recruitment processes is more pressing than ever. Companies are facing a staggering 70% increase in candidate applications compared to 2022, leading to longer screening times that can delay hiring. Enter AI phone screening—a solution that not only reduces screening time from 45 minutes to just 12 but also enhances candidate experience and completion rates, currently at an impressive 95% for phone interviews compared to 40-60% for video. This guide will walk you through the configuration of AI phone screening with JazzHR, enabling HR professionals to streamline their hiring processes in half an hour.

Prerequisites for Configuration

Before diving into the setup, ensure you have the following:

1. JazzHR Account: A valid JazzHR account with admin access.
2. NTRVSTA Account: If you’re using NTRVSTA for AI phone screening, ensure you have an active account.
3. Estimated Time: Set aside approximately 30 minutes for the configuration process.

Step-by-Step Configuration Instructions

Step 1: Access Your JazzHR Dashboard

Log into your JazzHR account and navigate to your dashboard. This is where you will initiate the integration with NTRVSTA.

Step 2: Integrate NTRVSTA with JazzHR

1. Go to the Integrations section in JazzHR.
2. Click on Add New Integration and select NTRVSTA.
3. Enter your NTRVSTA API key, which you can find in your NTRVSTA account settings.
   • Expected Outcome: Successful integration confirmation.

Step 3: Configure AI Phone Screening Settings

1. In the NTRVSTA integration settings, define your screening parameters:
   • Choose the types of questions (behavioral, technical, etc.) relevant to your roles.
   • Set the maximum time for each screening call (recommended: 12 minutes).
2. Enable multilingual options if necessary (NTRVSTA supports 9+ languages).
   • Expected Outcome: Screening parameters are saved and ready for use.

Step 4: Test the Integration

1. Select a sample job listing and create a test candidate.
2. Initiate an AI phone screening with NTRVSTA for this candidate.
   • Expected Outcome: A call is successfully placed, and an AI-generated report is available post-screening.

Step 5: Monitor and Adjust

1. After testing, review the screening reports to evaluate candidate responses.
2. Adjust screening questions or parameters based on the insights gathered.
   • Expected Outcome: Enhanced screening process tailored to your hiring needs.

Troubleshooting Common Issues

1. Integration Not Connecting: Double-check the API key and ensure it’s entered correctly.
2. Screening Call Not Initiating: Verify that the candidate's phone number is formatted correctly.
3. No Reports Generated: Ensure the AI screening parameters were saved before initiating the test.
4. Language Settings Not Working: Confirm that the multilingual option was enabled in the settings.
5. Longer Screening Times: Re-evaluate the maximum time set for screenings; adjust as necessary.

Timeline for Completion

Most teams complete the setup process in approximately 30 minutes, allowing for quick adaptation to the new system and immediate implementation in your hiring workflow.

Conclusion: Actionable Takeaways

1. Start with Integration: Ensure your JazzHR account is properly integrated with NTRVSTA to leverage AI phone screening effectively.
2. Customize Your Screening: Tailor the screening parameters to match your industry needs, enhancing the relevance of candidate evaluations.
3. Test and Optimize: Conduct test screenings to gather data, refine your approach, and ensure a smooth experience for candidates.
4. Monitor Metrics: Track key performance indicators such as screening time and candidate completion rates to continually improve your process.
5. Stay Updated: Keep abreast of any updates from JazzHR and NTRVSTA to maximize the benefits of your AI phone screening setup.

By following these steps, HR professionals can significantly streamline their hiring processes, reduce screening times, and improve candidate experience, all within a quick 30-minute setup.