How to Configure AI Phone Screening in JazzHR in Under 30 Minutes

In 2026, organizations are increasingly recognizing that AI phone screening can significantly streamline the hiring process, particularly in a competitive job market. A stunning 70% of talent acquisition leaders report that integrating AI into their screening processes has reduced their time-to-hire by an average of 25%. For those using JazzHR, configuring AI phone screening can be accomplished in under 30 minutes, enabling recruiters to focus on strategic activities rather than administrative tasks. This guide will walk you through the essential steps to set this up efficiently.

Prerequisites for Configuration

Before diving into the configuration process, ensure you have the following:

• JazzHR Account: You must have an active JazzHR account with admin access.
• NTRVSTA Account: Create an account with NTRVSTA for AI phone screening integration.
• Time Estimate: Plan for approximately 30 minutes to complete the setup.

Step-by-Step Configuration Instructions

Step 1: Log into JazzHR

Begin by logging into your JazzHR account. Ensure you have admin access to make the necessary changes.

Step 2: Access Integrations

Navigate to the “Integrations” section in the JazzHR dashboard. This is where you will find the option to add new integrations.

Step 3: Select NTRVSTA Integration

From the list of available integrations, locate and select NTRVSTA. Click on "Connect" to initiate the integration process.

Step 4: Authenticate Your Account

You will be prompted to enter your NTRVSTA account credentials. Ensure that you enter them correctly to establish a successful connection.

Expected Outcome: Successful Authentication

Upon successful authentication, you will see a confirmation message indicating that NTRVSTA is now integrated with JazzHR.

Step 5: Configure AI Phone Screening Settings

Once integrated, navigate to the settings for AI phone screening. Here, you can customize:

• Screening Questions: Input the questions that candidates will be asked during their phone screening.
• Scoring Criteria: Set the parameters for how candidates will be scored based on their responses.

Expected Outcome: Tailored Screening Experience

Your screening questions and scoring criteria should now reflect your organization's specific needs and requirements.

Step 6: Test the Configuration

Conduct a test run by initiating a phone screening for a dummy candidate. This will ensure that the system is functioning as expected.

Expected Outcome: Smooth Functionality

You should receive a report summarizing the candidate's responses and scores, indicating that the AI phone screening is operational.

Troubleshooting Common Issues

1. Integration Not Working: Double-check your NTRVSTA credentials and ensure that you have admin access in JazzHR.
2. Questions Not Saving: Ensure that you are following the required format for questions.
3. Scoring Not Displaying: Verify that your scoring criteria are correctly configured.
4. No Response from Candidates: Check your candidate communication settings to ensure notifications are enabled.
5. Technical Glitches: Clear your browser cache and refresh the page, or try a different browser.

Timeline for Setup

Most teams can complete the setup process in under 30 minutes, allowing for a rapid transition to AI-driven phone screening.

Conclusion: Actionable Takeaways

1. Prepare Your Accounts: Ensure you have access to both JazzHR and NTRVSTA before starting the configuration.
2. Customize Your Experience: Tailor the screening questions and scoring criteria to align with your organizational needs.
3. Test Thoroughly: Always run a test screening to confirm that everything is functioning correctly before going live.
4. Stay Updated: Regularly check for updates from both JazzHR and NTRVSTA to take advantage of new features.
5. Monitor Performance: After implementation, track metrics such as candidate completion rates and time-to-hire to measure effectiveness.