How to Configure AI Phone Screening for Diverse Candidate Pools in 30 Minutes

In 2026, organizations committed to diversity are discovering that traditional hiring processes often fail to attract a wide range of candidates. A staggering 70% of diverse candidates feel that their applications are overlooked due to unconscious bias in hiring practices. By integrating AI phone screening, companies can enhance their inclusivity while reducing screening times from an average of 45 minutes to just 12 minutes. This article will guide you through configuring AI phone screening to ensure a diverse candidate pool effectively and efficiently.

Prerequisites for Successful Configuration

Before diving into the setup, ensure you have the following:

1. Accounts: Ensure you have access to your ATS (e.g., Lever, Greenhouse, or Workday) and the AI phone screening tool, such as NTRVSTA.
2. Admin Access: You need administrative rights to integrate the AI tool with your ATS and manage candidate workflows.
3. Time Estimate: Allocate approximately 30 minutes for the configuration process.

Step-by-Step Guide to Configuring AI Phone Screening

Step 1: Log into Your ATS

Begin by logging into your ATS platform. Navigate to the integrations section, where you will begin connecting the AI phone screening tool.

Expected Outcome: Access to integration settings and the ability to add new tools.

Step 2: Integrate NTRVSTA with Your ATS

Follow the integration prompts to connect NTRVSTA with your ATS. This typically involves entering API keys or authentication codes provided by NTRVSTA.

Expected Outcome: Successful integration confirmation, enabling data flow between ATS and NTRVSTA.

Step 3: Customize Candidate Screening Questions

To promote diversity, tailor the screening questions to be inclusive and relevant. Use data-backed insights to create questions that assess skills and experiences without bias.

Expected Outcome: A set of questions that reflect your commitment to diversity, enhancing candidate engagement.

Step 4: Set Up Multilingual Options

NTRVSTA supports over nine languages, including Spanish and Mandarin. Activate these options to accommodate candidates from various linguistic backgrounds.

Expected Outcome: Candidates can complete screenings in their preferred language, improving completion rates.

Step 5: Deploy the Screening Process

Launch the AI phone screening process for your candidate pool. Ensure that candidates receive clear instructions on how to participate.

Expected Outcome: Candidates successfully engaging with the screening process, leading to higher completion rates.

Step 6: Analyze Screening Results

Once screenings are complete, review the analytics dashboard to assess candidate performance and diversity metrics.

Expected Outcome: Data-driven insights that inform your hiring decisions and diversity initiatives.

Troubleshooting Common Issues

1. Integration Errors: Ensure API keys are entered correctly and that both platforms are updated.
2. Low Completion Rates: Review question clarity and language options; consider offering assistance.
3. Technical Glitches: Check internet connectivity and software updates; contact NTRVSTA support if issues persist.
4. Bias in Questions: Regularly revisit and revise screening questions based on feedback and performance data.
5. Inconsistent Candidate Experience: Ensure all candidates receive the same instructions and support resources.

Timeline for Setup

Most teams complete the configuration process within 30 minutes, allowing you to start screening diverse candidates quickly.

Conclusion: Actionable Takeaways

1. Prioritize Inclusivity: Customize your screening questions to reflect your commitment to diversity.
2. Utilize Multilingual Features: Leverage NTRVSTA’s multilingual capabilities to broaden your candidate pool.
3. Monitor Analytics: Regularly analyze screening data to refine your processes and improve diversity outcomes.
4. Engage Candidates Early: Provide clear instructions and support to enhance candidate experience.
5. Iterate and Improve: Continuously update your screening process based on feedback and analytics.